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Office support volunteering

"Not only do I do something worthwhile, but I also get work and life experience."

Apply now

Several office volunteers operate the emergency support phone line after the London bombings 1 © Layton Thompson/British Red Cross
Do you know a spreadsheet from a database? Can your fingers dance across a keyboard? You could help us stay organised so our volunteers can respond quickly to crises without getting caught up in sticky red tape.

How would I be helping people?


Much of the work done by our volunteers and staff is supported by the invaluable input of office-based volunteers. As an office support volunteer, your role could include:

  • keeping records up-to-date
  • dealing with telephone enquiries
  • helping develop and implement office systems.

How much time do I need to give up?

You and your volunteering manager will discuss how much time you are able to give. Since our volunteering opportunities depend on local needs, some areas may need volunteers more regularly or for longer hours than others. If one of our services requires more time than you are able to give, we may have other volunteering opportunities that fit your schedule.

What skills and training do I need?


This sort of role should appeal to anyone who enjoys volunteering in a friendly office environment and working with administrative systems. We will give you the training and support you need to do this role.

Why are volunteers needed?


Without volunteers we would never be able to give people the help they need in a crisis. Because we offer so many services across the UK, we depend on people who generously give up their time to help others.

How do I apply?


You can search and apply online for office support volunteering opportunities. You can also talk to a service manager about current opportunities near you.

True story: Reaching out to celebrities


Liz Helliker, who’s studying public relations and event management in her final year of university, complements her studies by volunteering at the British Red Cross’ office in London.

As celebrity liaison assistant, Liz helps the media team by keeping on top of celebrity news and identifying potential celebrity supporters.

She explained: “Every week I read through magazines like Hello, Heat, OK and Third Sector to see what celebrities are doing. I find out which charities they’re supporting and I help identify which celebrities would be good at helping us profile our services.

“For example, I read in a magazine that Jemma Redgrave was portraying a Red Cross nurse in the film The Relief of Belsen. The part was based on a real person so I asked our archivist to research the nurse. I sent the information to Jemma, thanked her for representing the Red Cross in this film and asked her to get in touch if she was interested in helping us in other ways. She did and now she’s part of our entertainment and artist supporters network.”

Her voluntary work does not just help the media team publicise the Red Cross’ work. Liz explained: “Not only do I do something worthwhile with my time, but I also get work and life experience for when I start my own career. It’s taught me a lot about what I want to do with my life.”

Apply now

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© British Red Cross 2009
British Red Cross, UK Office, 44 Moorfields, London EC2Y 9AL Phone: 0844 871 11 11. Fax: 020 7562 2000.
The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).