accessibility & help

RedRoom and Redmail


RedRoom is the British Red Cross intranet site for all volunteers and staff. It gives you access to everything you need from news and policies to phone numbers and training information.

The address for the site is

In order for you to access RedRoom you will need to register. Click on the link  above, and you will be asked to enter your details including your volunteer ID number.

If you have any problems with registering for RedRoom please complete the online form.

Problems registering with RedRoom

Once you have registered for Red Room you will be asked to log in each time you visit it. Your user name is your email address, and the password is whatever you chose when you registered.


Redmail is the email system our staff use when they're not on a networked computer. Staff can access it at and type in their Groupwise username and password.


Sign up for emails

Enter your email address below to receive the latest Red Cross news