accessibility & help

Emergency teams called out to help after flood crisis

19 November 2012

Emergency response volunteers were called out to help more than 20 flood victims forced to leave their homes in Scotland today (Monday 19 November).

The emergency unfolded earlier in Comrie, a Perthshire town, when the Water of Ruchill burst its banks following hours of torrential rain.

As residents of local houses and two care homes were evacuated, both Tayside Fire and Rescue Service and the Scottish Ambulance Service requested help from the Red Cross.

Highly trained

A team of fire and emergency support service (FESS) volunteers were soon on hand to support evacuees at a rest centre set up at a local church. They are currently on standby to receive more residents if the waters continue to rise, threatening nearby homes.

Robert Colburn, senior service manager, said: “Our main duties have been to look after the people arriving at the rest centre and to give as much support as we can to the emergency services.

“As an emergency response organisation, we ensure our volunteers are highly trained and we have a lot of experience of helping people in all sorts of crises.”

The Red Cross provides lots of useful information about preparing for, and coping with, floods as part of its Ready for Winter campaign.

Learn more about the fire and emergency support service

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