accessibility & help

Helpline launched for people who want to support refugees

14 September 2015

Support staff on the phone

The British Red Cross has launched a helpline to answer people's questions on how they can support refugees.

The Europe Refugee Crisis Support Line number is 0800 107 8727.

The helpline is supported by the Home Office. It will signpost members of the public to the groups and organisations that can best help them get involved in responding to the crisis. 

It will point people in the right direction for everything from donating goods to offering accommodation.

The helpline will be staffed Monday to Friday from 9am to 5pm. The number is free to call from landlines but there may be a charge from mobile phones.

Alex Fraser, head of refugee services at the British Red Cross said: "We have been overwhelmed by the British public's response to this crisis. This helpline will help to point members of the public to the agencies who can best make use of the many and varied offers of support we are receiving."

More information is also available on the UK government website.

We have also set up an emergency fundraising appeal - the Europe Refugee Crisis Appeal.

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