If you come into contact with someone claiming to represent the British Red Cross, it is almost certain they are genuine.
Fundraisers asking for regular gifts via Direct Debit are not authorised to accept one-off cash gifts. Please be assured that setting up a gift by direct debit is very safe; only banks and other registered direct debit administrators are licensed to use the information collected and anyone who signs up to a direct debit is protected by the Direct Debit Guarantee.
How to recognise a door-to-door fundraiser
How to recognise a street or engagement fundraiser
How to recognise a private-site fundraiser
©InfoOur door-to door fundraisers either work in-house, or on our behalf through Appco Group Support. Legitimate door-to-door fundraisers will be:
- wearing a red tabard, t-shirt, hoody or jacket, with the British Red Cross emblem
- displaying an Appco Group Support or British Red Cross identification badge with their name, photo and employee number. Appco Group Support is a professional fundraising organisation that conducts door-to-door fundraising on our behalf, we also conduct our own door-to-door fundraising
- carrying up-to-date British Red Cross literature, including a welcome pack, 'Thank you for Listening' cards and a letter of authority from the British Red Cross
A list of postcodes where our door-to-door fundraisers will be working is updated each week.
Where our fundraisers are working
If a postcode is not included please do not assume that a fundraiser is bogus, as occasionally fundraisers can cross over into the next town or village by mistake.
If you require further reassurance please contact our supporter care team on 0844 87 100 87, who will be able to verify the legitimacy of a fundraiser. You can also send your questions to supportercare@redcross.org.uk
Alternatively, please contact Appco Group Support’s helpline:
Appco Group Support – 0800 018 3584 or 0800 031 9811
©InfoLegitimate street and engagement fundraisers will be:
- wearing a red jacket, hoody and/or t-shirt
- displaying a GoGen, Real or British Red Cross identification badge with their name and photo. GoGen and Real are professional fundraising organisations that conduct street fundraising on our behalf, we also conduct our own street fundraising
- carrying up-to-date British Red Cross literature, such as welcome packs, 'Thank you for Listening' cards, ‘Stand With Us’ handouts or ‘Supporting British Red Cross’ badges.
Lists of where our street and engagement fundraisers will be working are updated weekly.
Where our fundraisers are working
If an area is not included please do not assume that a fundraiser is bogus, as occasionally they can cross over into the next town or village by mistake.
If you require further reassurance please contact our supporter care team on 0844 87 100 87, who will be able to verify the legitimacy of a fundraiser. You can also send your questions to supportercare@redcross.org.uk.
Alternatively, please contact the relevant agency helpline:
- Real Fundraising – 0203 375 4310
- GoGen – 0207 275 6000
Legitimate private site fundraisers will be:
- displaying a Fundraising Initiatives, Care2Give or Real identification badge with their name, photo and employee number
- standing near a large British Red Cross banner
- carrying up-to-date British Red Cross literature including welcome packs and 'Thank you for Listening' cards
A list of where our private site fundraisers will be working is updated weekly.
Where our fundraisers are working
If you require further reassurance please contact our supporter care team on 0844 87 100 87, who will be able to verify the legitimacy of a fundraiser. You can also send your questions to supportercare@redcross.org.uk.
Alternatively, please contact the relevant agency helpline:
- Care2Give – 0800 840 7220
- Fundraising Initiatives – 0800 018 9961
- Real Fundraising – 0203 375 4310
