Imagine it's 3am and a family's just lost everything they own in a house fire. Everyone is safe but the children are cold and they have nowhere to go. Our volunteers turn up day or night to offer practical help and support. Could you help people in their time of need?
How would I be helping people?
As a fire and emergency support service (FESS) volunteer, you could provide much-needed assistance to people who have suddenly found themselves homeless following a fire, evacuation, industrial accident or flood. You could make a difference in your community by:
- helping evacuated families find temporary accommodation
- providing practical help and emotional support to distressed people
- signposting people to other organisations and agencies that will help.
What skills and training do I need?
You need to be able to communicate effectively with people of different ages, physical and psychological needs and varying backgrounds who are faced with a difficult and stressful situation.
We will give you the training and support you need to do this role.
How much time do I need to give up?
You and your volunteering manager will discuss how much time you are able to give. Since our volunteering opportunities depend on local needs, some areas may need volunteers more regularly or for longer hours than others. If one of our services requires more time than you are able to©Info give, we may have other volunteering opportunities that fit your schedule.
Will volunteering cost me anything?
We reimburse all reasonable out-of-pocket expenses when you volunteer for us. Volunteers are asked to keep expenses to a minimum and to supply receipts. Please feel free to discuss this with a volunteer advisor beforehand if you have any worries or questions.
Why are volunteers needed?
Without volunteers we would never be able to give people the help they need in a crisis. Because we offer so many services across the UK, we depend on people who generously give up their time to help others.
Podcast: Any time. Day or night.
Listen to a couple of the incredible volunteers who turn up to help their neighbours cope with crises at any time, day or night.Download
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How do I apply?
You can search and apply online for fire and emergency support service volunteering opportunities. You can also talk to a service manager about current opportunities near you.