©InfoWhen families are separated by war or disaster, our volunteers search for lost loved ones and put them back in contact. How are your listening skills?
Apply now
How would I be helping people?
As an international tracing and message service (ITMS) volunteer, you could help vulnerable people by:
- interviewing people who have lost contact with a relative because of war or disaster
- tracing missing relatives in the UK or overseas
- delivering family news overseas by sending a Red Cross message.
What skills and training do I need?
You need to be detail-oriented, an excellent listener and able to help people fill out forms. Language skills are desirable but not always necessary.
We will give you the training and support you will need for this role.
How much time do I need to give up?
You and your volunteering manager will discuss how much time you are able to give. Since our volunteering opportunities depend on local needs, some areas may need volunteers more regularly or for longer hours than others. If one of our services requires more time than you are able to give, we may have other volunteering opportunities that fit your schedule.
Will volunteering cost me anything?
We reimburse all reasonable out-of-pocket expenses when you volunteer for us. Volunteers are asked to keep expenses to a minimum and to supply receipts. Please feel free to discuss this with a volunteer advisor beforehand if you have any worries or questions.
Why are volunteers needed?
Without volunteers we would never be able to give people the help they need in a crisis. Because we offer so many services across the UK, we depend on people who generously give up their time to help others.
How do I apply?
You can search and apply online for ITMS volunteering opportunities. You can also talk to a service manager about current opportunities near you.
Apply now