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Tag: England

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FESS volunteers Pete Kingwell and Monty Wild

Isabel’s story: 'Wonderful volunteers were a great help'

When Isabel Jones saw her home go up in flames, our volunteers were soon there to offer support.

Jane Horton with her friendly FES volunteers

Jane’s story: ‘My cottage went up in flames’

When a blazing stove set fire to Jane Horton’s cottage, our fire and emergency support volunteers were quickly on hand to help.

Juliana’s story: 'My very first call out'

When lightning caused huge damage to a young family's home, volunteer Juliana Ali raced straight there to help – on her very first call-out.

The Lush family with FES volunteers

Justin and Claire’s story: 'Help after our traumatic fire'

When the Lush family saw their home go up in flames, our volunteers were quickly on hand to help get them through a traumatic night.

The Swindon FES team

Lightning strike causes fire for PlayStation fan

A young man playing games on his PlayStation in an attic flat experienced some unexpected special effects when his roof was blasted by two bolts of lightning.

Volunteers comforts a couple after an incident

Rachel’s story: ‘We literally lost everything’

When a family found their home flooded by a burst water tank, they were inconsolable – until the Red Cross helped them put their lives back together.

Fabrice the male volunteer with hi-vis jacket

Why I help people after a fire

Volunteer Fabrice Birembaut explains why he spends some nights helping people caught up in domestic fires and other emergencies.

Second World War volunteers carry an injured person away from a bombed building

Our work in the Blitz

When the Blitz began on 7 September 1940, our volunteers rushed to treat wounded civilians and comfort those who'd lost everything.

Children taking part in a lesson

Learning about refugees in the classroom

Across the UK, volunteers and staff promote positive messages about refugees by visiting schools. Find out more.

Community equipment service in action

Community equipment service

In some parts of the UK, we hold contracts with local authorities to provide equipment for independent living through medical referral.

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