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Tag: England

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Cecil's story: 'Cottage fire burned everything'

When Cecil Muggeridge’s farm cottage was razed to the ground, he didn’t know where to turn – but our volunteers were soon at the scene to help.

Fire and emergency support volunteer talking to a firefighter

Dave and Lee’s story: ‘She was caught in the explosion’

Our volunteers raced through deep snow to help the family of a woman badly burned in a domestic gas explosion.

Michelle Telford and her volunteers

'I watched my home go up in flames'

After Michelle fled her burning home with five children, a grandchild and her dogs in tow, she had no idea what to do next – then the British Red Cross turned up.

FESS volunteers Pete Kingwell and Monty Wild

Isabel’s story: 'Wonderful volunteers were a great help'

When Isabel Jones saw her home go up in flames, our volunteers were soon there to offer support.

Jane Horton with her friendly FES volunteers

Jane’s story: ‘My cottage went up in flames’

When a blazing stove set fire to Jane Horton’s cottage, our fire and emergency support volunteers were quickly on hand to help.

Juliana’s story: 'My very first call out'

When lightning caused huge damage to a young family's home, volunteer Juliana Ali raced straight there to help – on her very first call-out.

The Lush family with FES volunteers

Justin and Claire’s story: 'Help after our traumatic fire'

When the Lush family saw their home go up in flames, our volunteers were quickly on hand to help get them through a traumatic night.

The Swindon FES team

Lightning strike causes fire for PlayStation fan

A young man playing games on his PlayStation in an attic flat experienced some unexpected special effects when his roof was blasted by two bolts of lightning.

Volunteers comforts a couple after an incident

Rachel’s story: ‘We literally lost everything’

When a family found their home flooded by a burst water tank, they were inconsolable – until the Red Cross helped them put their lives back together.

Fabrice the male volunteer with hi-vis jacket

Why I help people after a fire

Volunteer Fabrice Birembaut explains why he spends some nights helping people caught up in domestic fires and other emergencies.

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