accessibility & help

Find my missing family

Have you been separated from your family by war, a natural disaster or migration? Find out how we may be able to help you.

How we can help

We may be able to help you:

  • find your missing family: we can help when families are separated by armed conflict, disaster or migration
  • deliver family news: when normal means of communication break down, we can still send Red Cross messages to relatives. (Note: we do not send money or packages.) 
  • get a certificate of detention: for people who have been visited and registered by the International Committee of the Red Cross (ICRC) while detained, we may be able to provide confirmation of detention. 

All our services are free and confidential.

Contact us

 

How it works

  1. Click on the 'Contact us' button above. On the next page put your town or postcode in the box and click search.
  2. Then you can call your local team or click the 'Request' button to complete an online form.
  3. A member of the tracing team will contact you and arrange an appointment.
  4. At the appointment we will help you fill in a form. This asks lots of questions that will help us search for your family. We need as much information as possible. You can bring an adult family member, colleague or friend to help you at the appointment. We can also try to provide an interpreter.
  5. Once you have told us where you think your family members are staying, we will contact our colleagues in that country and ask them to help in the search.
  6. We cannot promise success, but will contact you as soon as we receive any news.

Looking for family in Europe?

You can search for missing family - and let people know you are searching for them - online. Visit the website Trace the Face where you can check if your family is looking for you. You can also publish your photo so your family can contact you.

Find my missing family in Europe

Questions about finding your missing family?


 

 

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