accessibility & help

Social care in Mongolia

A Mongolian Red Cross worker with an elderly beneficiary in Ulaanbataar©InfoThe British Red Cross has been supporting a Mongolian Red Cross project that gives assistance to elderly, disabled and other vulnerable people since 2004. For many, it is nothing short of a lifeline.

The community-based project was started to address severe hardships faced by the urban poor living in the Mongolian capital, Ulan Bator. The people we are helping include nomadic herder families who have lost their animals during severe winters, elderly people who are bedridden and families living in areas that are difficult to access.

Although it is common to live in 'gers', traditional felt tents with a fuel stove and limited furniture, for many households their accommodation is inadequate, and they remain completely isolated during the winter months.

Help at home

Backed by British Red Cross funding and training, volunteers visit beneficiaries at least twice a month to assist with household and personal chores, bringing food and medicine, arranging medical visits, and getting access to state benefits.

But sometimes the visits are simply about friendship, and close relationships between beneficiaries and volunteers have developed since the start of the project.

There are also social day-care centres, where people, if they are able, can go to a place where they know they will be welcomed, cared for and befriended. With support from 600 volunteers, the programme is now reaching 1,800 vulnerable people and their families in two districts in Ulan Bator and four provinces (Selenge, Darkhan, Tuv and Sukhbaatar).

Jamts is 80 and partially paralysed by strokes. He lives with his daughter and five grandchildren in a tent provided by the Red Cross.

Dolgor, 80, has no local family and suffers from acute loneliness, but that changed when a Red Cross volunteer started to visit her.

We helped unemployed Mongolian coal miner Myanganbuu, 50, find work so he could afford to keep his two daughters in school.

We’re helping 13-year-old Gun-Erdene get treatment for his leukaemia by giving him and his mother the skills to boost their income.

Mongolian single father Tsagaanbaatar was unemployed and homeless a few years ago. We gave the family a tent and are helping him find work.

Our volunteers regularly help Mrs Dolgorsuren, 74, who lives in an isolated Mongolian village, collect firewood and fuel.

We gave Mongolian TB sufferer Ms Oyuntsetseg and her daughter a traditional ‘ger’ tent, along with regular deliveries of food and clothes.

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