accessibility & help
We provide short-term practical and emotional support at home to help people regain their independence.
Find out more about support at home.
If you are a health and social care commissioner, please look at our information for commissioners.
0208 944 0246
1. Support at home, Barnet North
1st Floor, Thames HouseBarnet General HospitalWellhouse Lane, Barnet, Herts
0208 2165 040
2. Support at home, Barnet South
3rd FloorRoyal Free HospitalLondon
0207 431 7597
3. Support at home, Chelsea
Next Steps serviceChelsea & Westminster Hospital369 Fulham Road, London
07860 401 983
4. Support at home, Denmark Hill
Next Steps serviceKing's College Hospital, Oliver WardCheyne Wing, Denmark Hill, London
02032 997 125
5. Support at home, Fulham
Next Steps, Charing Cross HospitalImperial College Healthcare NHS TrustFulham Palace Road
02033 117428/07908 103227
6. Support at home, Lambeth
Lambeth Next Steps - Guy's & St Thomas's Hospital
Westminster Bridge Road
0207 188 7188
7. Support at home, Leytonstone
Room 31, Willow LodgeWhipps Cross HospitalLeytonstone
07947 558404/07960 153206
8. Support at home, Middlesex
West Middlesex Patient Escorts
West Middlesex University Hospital
0208 560 2121
9. Support at home, Paddington
Next Steps Service, Discharge TeamAcrow West, St Mary's HospitalPraed Street, Paddington, London
07432 739 066
10. Support at home, Rom Valley Way
Room 10 Metloc Business Centre
37 Victoria Road
01708 435 000
11. Support at home, Romford
Help not Hospital ServiceYew Tree Resource Centre20 Yew Tree Gardens, Romford
01708 763 529
12. Support at home, St Pancras
5th floor South WingSt Pancras Hospital4 St Pancras Way
02033 173 378
Monday to Friday 9:30am-5pm
13. Support at home, Thornton Heath
Red Cross/Age UK Home from Hospital
Croydon Uni. Hospital, Woodcroft Wing
London Road, Thornton Heath
0208 4013 590
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We educate people in life-saving skills, enabling them to respond to emergencies.
We sell and need: good quality clothes, designer brands, books, furniture and more.
After surgery left Sue Bayley almost completely house-bound, her confidence took a big knock – but we helped her venture outside again.
Nobody enjoys the dentist, but Ann’s dental phobia meant she hadn’t had a check-up for 40 years – and she was in painful misery.
After pensioner Jeremy Norton suffered a crunching fall and ended up in hospital, we made sure he got home safe and sound again.
After a stroke landed him in hospital for ten months, Randolph wasn’t ready to face the world again – until we lent a hand.
From giving people confidence to doing a weekly shop, our volunteers help people to live independently in their own home.
© British Red Cross 2015
All images © British Red Cross 2015
unless otherwise stated
British Red Cross, UK Office, 44 Moorfields, London EC2Y 9AL Phone: 0844 871 11 11. Fax: 020 7562 2000.
The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949), Scotland (SC037738) and Isle of Man (0752).
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