accessibility & help

HRH The Prince of Wales meets British Red Cross staff and volunteers who helped during Cumbria floods

21 December 2015

The Prince of Wales, president of the British Red Cross, met staff and volunteers who helped to run rest centres in Cumbria and  Appleby
British Red Cross teams continue to work in region helping those affected by flooding with launch of support phone line

The Prince of Wales, who is president of the British Red Cross, met staff and volunteers in Carlisle and Appleby today [Monday, December 21], along with members of the police, fire service, mountain rescue and council officers.

The meeting came during a day-long visit to Cumbria, which suffered heavy flooding as a result of Storm Desmond earlier this month.

In the midst of the flooding the British Red Cross helped to run rest centres in Appleby, Kendal and Carlisle for people whose homes were flooded, providing emotional support along with first aid and transport.

British Red Cross senior service manager for ambulance support in the north east and Cumbria, Martin Wareing, and volunteer centre leader for Carlisle, Jason Tattersall, met His Royal Highness at Greystones Community Centre in the town.

Martin said: “It’s very admirable of The Prince to come and visit Carlisle and Cumbria as a whole. I think it will mean a lot to the people whose homes have been flooded.

"He asked what the Red Cross had done during the flooding and we told him about our involvement at the rest centre in Morton School in Carlisle, where we provided emotional support, minor first aid and assisted the council with transport and relocation of people whose homes were flooded.

"His Royal Highness said he always held the Red Cross in high regard, as our president, and could still remember some first aid.

"The whole visit was very relaxed and friendly."

Since flood waters have receded, the British Red Cross has continued to work across Cumbria on recovery plans for the area.

A phone line has been launched for people in need of emotional support over coming weeks and months.

British Red Cross staff and volunteers will be able to offer support over the phone to those feeling lonely, distressed or isolated and arrange home visits to give further support. The line is open 24 hours a day and can be reached on 07623505338.

In the longer term the British Red Cross will also be working closely with Cumbria County Council to continue to support people whose homes and businesses have been flooded.

Notes to editors

The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.

Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills. We are part of the global Red Cross and Red Crescent humanitarian network.

We refuse to ignore people in crisis.

For further information please contact Amy Glendinning on 07834 527105 or Teresa Goncalves on 0207 877 7618