accessibility & help

New Red Cross service for Darlington means more support at home for vulnerable people

For immediate release 2 August 2011
For further information Angela Mycock
Contact number 01565 682330

The British Red Cross are teaming up with Darlington Borough Council and County Durham and Darlington NHS to launch a new service that supports people in the area before, during and after a stay in hospital.

The Prevention and Supported Hospital Discharge Scheme aims to prevent an admission to hospital by offering support and practical help to vulnerable people at home. Fully trained Red Cross volunteers will make regular visits and phone calls and may carry out duties such as basic shopping, preparing light snacks, transport, collecting prescriptions or simply providing company and someone to talk to.
The service aims to help people to regain their independence and confidence so that they can recover in the comfort of their own home rather than in a hospital bed, where possible.

Val Steel, senior service manager at the British Red Cross said: “We’re excited to be starting up the new service for people in the Darlington area. Sometimes it’s only something very small - such as making sure someone is eating regularly - which is needed to ensure people don’t have to be admitted to hospital. More and more people want to retain their independence and stay at home so it’s great that we’re able to support that. By preventing unnecessary hospital admissions we are also helping to save vital NHS funds.”

Warren Tweed, Strategic Commissioner, Darlington Borough Council said: “This is a wonderful opportunity for Darlington Borough Council to work in partnership with the British Red Cross and the Health service in providing a service that will be used in a way that promotes independence and builds resilience for people, which in turn helps reduce future dependency on more costly health and social care services."

The service is available to anyone over the age of 18 living within the boundaries of Darlington Borough Council. If you would like to access the service or know someone who would call 07921 872 416 or email

The Red Cross are looking for volunteers in the Darlington area to help provide this service. If you would like to find out more or are interested in becoming a volunteer contact 07921 872 416 or


For more information on the British Red Cross please visit:

Notes to editors

The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies.
We enable vulnerable people in the UK and abroad to prepare for and withstand emergencies
in their own communities. And when the crisis is over, we help them to recover and move on
with their lives.

Related Tags: