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British Red Cross volunteers provide vital support after an incident in Castleford

8 July
For further information Catherine Bates
Contact number 01158505954

British Red Cross volunteers are continuing to provide support following an incident in a row of terrace houses in Castleford, West Yorkshire.

Two Red Cross fire and emergency support vehicles were sent to Rhodes Street in Hightown, Castleford with Red Cross volunteers on board ready to offer support to residents who had to leave their homes in the early hours of the morning.

The British Red Cross were asked to provide practical and emotional support to residents by West Yorkshire Fire Service, who were responding to the fire.

4 local volunteers from the Red Cross’ fire and emergency support service went to the scene. John Naylor, emergency response manager for the British Red Cross who was at the scene said:  "We’re extremely proud of our fantastic volunteers who have worked tirelessly to support the emergency services from just after 2am this morning. We have helped 12 people and most evacuated residents have now found alternative accommodation but were continuing to offer support to two residents on board their fire support vehicle who have since been allowed back into their home”.

The Red Cross’ fire and emergency support service (FESS) provides support to people affected by fires, floods or similar incidents. Volunteers and staff are on call around the clock, ready to respond with a specially adapted vehicle which can offer an immediate safe shelter and is stocked with clothing, food and more. Volunteers are able to help with practical necessities such as finding temporary accommodation or contacting insurance companies as well as providing vital emotional support.

Visit to find out more or call 0113 2015240 if you’re interested in becoming a FESS volunteer for the British Red Cross.

For more information on the British Red Cross please visit:

Notes to editors

The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies.
We enable vulnerable people in the UK and abroad to prepare for and withstand emergencies
in their own communities. And when the crisis is over, we help them to recover and move on
with their lives.


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