For immediate release Wednesday, 15 November 2011
For further information Clare O’Keefe
Contact number 01565 682330 or 07525128383
IT has been two years since devastating floods hit Cumbria – and volunteers are still on hand to reassure residents and help to protect them in the future.
Volunteers from the British Red Cross who helped in the immediate aftermath of the 2009 floods are still manning a phone line which offers advice and support to those still recovering.
And other voluntary organisations such as Churches Together in Cumbria, Age UK and Rotary International continue to help residents and local businesses deal with longer-term issues.
Hilary Lane, flood recovery manager for the Red Cross, looked after people at Cockermouth School right after the floods hit, helping to register hundreds of residents so support could be provided in the following weeks.
“Two years on, there is still some anxiety among people when the weather gets bad and we have heavy rain,” she said. “But we have local volunteers in Cumbria, who are in the community and who are there to offer emotional support and a listening ear.
“We continue to have our support line - and although many people no longer need that help, we still speak to and visit a small number of affected residents who need us. Some people were particularly vulnerable, maybe they had problems with their house insurance, and we remain there to listen to and support them.”
Hilary highlighted the work of all the voluntary groups who are still active in the area.
“We keep in touch and liaise with all of the organisations we worked with during the floods.
“Everyone learnt from the experience, and within the Red Cross we now have our emergency support in Cumbria service. This means we are able to be more reactive to emergencies, closer to where help might be needed in future.”