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British Red Cross volunteers offer emotional support during floods

11 June 2012

For immediate release  Monday, June 11, 2012
For further information  Lucy Tatchell
Contact number  0117 301 2608

British Red Cross emergency response volunteers were called out to assist the emergency services during flash flooding in mid-Wales over the weekend.

Following unprecedented heavy rain in Ceredigion on Saturday morning, the Red Cross was asked by the Emergency Planning Officer for Hywel Dda Health Board to provide emotional support at Bronglais General Hospital, Aberystwyth, to those who had been evacuated from their homes.

Two volunteers who lived locally were able to reach the hospital within the hour and support an elderly lady who had lost everything when her bungalow was flooded.

As most major roads in the area were closed due to the flooding, the remaining five volunteers were forced to try three different routes in the Red Cross 4x4 vehicle before finally reaching the hospital late on Saturday afternoon.

Alwyn Jones, emergency response service coordinator for the Red Cross in mid Wales, said: “We were pleased to assist hospital staff by offering a number of people emotional support during this challenging time. Our staff and volunteers showed dogged determination to get to the hospital and were forced to turn back three times owing to impassable roads.

“One lady in her late 80s had lost everything and was totally devastated so she was glad to have one of our volunteers to talk to.”

Volunteers left the hospital at 7pm and remained on standby for the rest of the weekend.

The British Red Cross responds immediately to major emergencies both at home and overseas. From fires and floods in the UK to earthquakes and conflict around the world, we help people cope in crisis situations.


Notes to editors

The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies.

We enable vulnerable people in the UK and abroad to prepare for and withstand emergencies in their own communities. And when the crisis is over, we help them to recover and move on with their lives.

Follow us on Twitter: @BRC_West

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