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British Red Cross volunteers quick to respond as flooding hits North Wales

27 November 2012

For immediate release Tuesday 27 November, 2012
For further information Rebecca McIlhone
Contact number  0117 3012624 or 07525 128 297

Emergency response volunteers from the British Red Cross in North Wales were deployed overnight when more than 500 homes were threatened with flooding as the River Elwy topped flood defences.

On the request of Denbighshire County Council, Red Cross staff and volunteers helped to set up a rest centre at St Asaph’s leisure centre at midnight where they provided emotional support, as well as warm drinks, dry clothes and blankets to those affected.

Almost 100 local residents attended the centre overnight with more expected to arrive today.

David Hallows, Red Cross service manager for emergency response in North Wales, said: “Our volunteers have been responding to requests from both the local authority and the Police to assist with ensuring the safety and well-being of members of the community.

“The rest centre in St Asaph is up and running and our volunteers have also been deployed in a Red Cross 4x4 Land Rover ambulance and another 4x4 vehicle to assist with the evacuation of sheltered accommodation for the elderly where we helped transport residents through flood water to safety.”

The rest centre in St Asaph currently remains open and has approximately 105 people registered. Additional volunteers from elsewhere in Wales along with additional 4x4 vehicles are enroute to affected areas to help with the response efforts.

At 10.30am today Nigel Davies, senior services manager for emergency response, said: “It’s stopped raining but the river levels are still rising and it’s high tide at the moment. We expect the rest centre to stay open until at least 6pm tonight. More volunteers from mid and north Wales are on their way to the scene at the moment to relieve those that have been there overnight and we also have volunteers on standby in Cheshire and Liverpool should we need them later this evening.”

Jeff Collins, director of the British Red Cross in Wales, says: "We are an emergency response organisation, here to help people in times of crisis. This is what we do and why we train so hard to make sure we do it well."

To find out more about the Red Cross please visit


Notes to editors

The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies.

We enable vulnerable people in the UK and abroad to prepare for and withstand emergencies in their own communities. And when the crisis is over, we help them to recover and move on with their lives.

Follow us on Twitter: @BRC_West

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