accessibility & help

First Minister thanks volunteers for their quick response to flooding

28 November 2012

For immediate release Wednesday 28 November, 2012
For further information Samantha Whitwham
Contact number 0117 3012608 or 07834 525 350

First Minister for Wales, Carwyn Jones, visited the rest centre in St Asaph this afternoon to meet people who had been evacuated from their homes and to thank the staff and volunteers from all the organisations involved in helping with the flooding response and recovery efforts.

The First Minister said: “I’d like to thank the Red Cross and the many organisations for the work they’ve been doing and for responding so quickly to an event that unfolded so rapidly. There are many people who are so grateful to the Red Cross and all the organisations involved for their help in getting them to safety and saving lives.”

Red Cross volunteers and staff have also been amazed at the kind-hearted response from people wanting to help flood-affected residents of St Asaph. Denbighshire County Council and the Red Cross office in Abergele have received many offers of help from the local community and items, including food, clothing and toys have been donated.

Amy Mustoe, 29 from Prestatyn, spent yesterday evening knocking on doors in Prestatyn and the surrounding area to see if people wanted to make donations to those affected by the flooding. She arrived at the rest centre in St Asaph today with a transit van full of items to be donated.

Amy, a mother of two, said: “I have been amazed at the generosity and good-will of the people that have made donations. I put a notice on Facebook and knocked on some door and people couldn’t do enough to help. The response was overwhelming.”

Red Cross volunteers are currently busy helping to sort through the donations so they can be processed and distributed to the people in need as quickly as possible.

Denbighshire County Council is receiving many requests for support and offers of items. As a result, a dedicated e-mail address has been set up - - and all requests will be collated and responded to from members of the Recovery Team.

To find out more about the Red Cross please visit


Notes to editors

Please contact Sam Whitwham or Rebecca McIlhone for interview requests (07834 525 350 or 07525 128 297).

The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies.

We enable vulnerable people in the UK and abroad to prepare for and withstand emergencies in their own communities. And when the crisis is over, we help them to recover and move on with their lives.

Follow us on Twitter: @BRC_West

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