accessibility & help

First aiders on hand at London's busiest stations during Olympic rush

27 June 2012

With millions of people descending on London during the Olympic period, the British Red Cross is teaming up with Network Rail to ease travellers’ journeys by providing first aid support at the capital’s major rail stations.

Working around the clock

Between 27 July and 12 August, a 150-strong team of expert first aiders will be working for 15 hours each day at King’s Cross, Paddington, London Bridge, Liverpool Street and Victoria. And, during the Paralympics, first aid teams will be stationed at Liverpool Street and London Bridge stations.

About 80 per cent of visitors are expected to travel by rail and Tube during the Games, placing extra demand on an already very busy network – especially at peak commuter times.

David Ward, Network Rail’s Olympic delivery director, said: “The Games will see millions of visitors coming through the capital’s train stations and we are committed to making their journeys as smooth as possible. Teaming up with the Red Cross at our busiest stations means there will be additional expert help for anyone in need of first aid during the Games.”

Fifty-one languages

In addition to first aid kits, the volunteers will also be carrying multilingual phrase books so they can to communicate with visitors from overseas. The Red Cross guide contains 62 questions and phrases related to first aid and emergencies, translated into 51 languages.

Vanessa Spiller, British Red Cross operations director for London, said: “We are thrilled to play a part in helping spectators to travel safely and smoothly as they make their way around the city.”

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