accessibility & help

UK Power Networks give thanks and money during Red Cross Week

9 May 2014

Hundreds of staff at UK Power Networks have shown their support for Red Cross Week by raising over £1,800. 

The electricity workers wanted to say thank you to the British Red Cross for stepping in to help their most vulnerable customers during power cuts. They have held events such as car washes, cake sales and dress-down days for the annual fundraising week. 

Sam Fuller, UK Power Networks’ head of customer services, said: “The Red Cross does fantastic work on our behalf… It’s a charity close to our hearts so our employees were pleased to get behind the cause.”

Our volunteers often support vulnerable residents in electricity blackouts – like the one that affected 450 residents in Wales in the recent UK floods. We check that people are safe, healthy and well-informed. We also deliver items such as blankets, battery-operated phones and hot drinks. 

UK Power Networks have a ‘Priority Services Register’ – a list to show who needs this kind of extra support during a power cut. 

It is simple to sign up for this free help if you live in certain areas of the UK and meet the criteria. Eligible customers include those with a disability or those caring for a young baby. Your details will only be passed on to third parties – like the Red Cross – if agreed in advance.  

Simon Lewis, head of UK emergency planning and response at the Red Cross, said: “Our dedicated volunteers respond throughout the year to assist those affected by power cuts and other emergencies. 

“By working together with UK Power Networks we can continue to reach the most vulnerable when they are facing a personal crisis, and help them to recover and move on with their lives.”

Updated: 10.57am, 12 May 2014