accessibility & help

Gofal project in north Wales

Client being helped from the minibus by the volunteer driver© InfoThrough a £998,452 Big Lottery Fund grant, the British Red Cross has expanded its support for vulnerable older people in North Wales four times over. Before the grant, the Gofal project reached 150 people each year, but now it reaches 600 – a total of 3,000 over the five years of funding.

The Gofal project aims to reduce the vulnerability of older people in North Wales by addressing the underlying issues. These issues include social isolation, low levels of confidence and limited ability to manage these challenges themselves. The project was developed after research showed that existing services were scant, with limited geographical reach, and could not cater to the broad needs of the community.

The project is delivered in two stages:

  1. A co-ordinator visits the beneficiary and, through open discussion, identifies their needs.
  2. The service is delivered over 12 weeks by volunteers, who visit, encourage and support the beneficiary at home, via telephone and through community groups, depending on the person’s needs.

The aim at the end of this period is for the beneficiary to have greater social interaction, feel more engaged with their local community and have improved emotional and mental wellbeing.


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