accessibility & help

Independent living true stories

You can read stories below from people who have benefited from the caring help of our independent living volunteers.

When Eve O’Malley fractured her ankle while playing in the park, it looked like she’d be stuck at home for weeks – until we provided a special wheelchair.

Living with Parkinson’s disease can be difficult for Renate Eglestaff – so she was especially grateful when our volunteer called round to help.

Last year Phillip Potter, a carer for his disabled wife, faced a difficult winter. But things are looking up.

We helped Welsh Guard veterans, Ray and Arthur, visit the battlefields of Europe to pay respects to their fallen comrades.

After a heart attack and stroke, bowls enthusiast Connie thought she would never play the sport she loved again.

After losing both her husband and much of her eyesight, Hilda was at her very lowest ebb – until our volunteer helped her rediscover a zest for life.

When sports fan Osian Nash broke his leg, the most upsetting thing for him was the prospect of missing out on his favourite rugby team’s biggest game of the year.

Anyone who has heart surgery in their eighties will naturally need a bit of support to get back on their feet – which is why Theresa Allen turned to us for help.

When disabled pensioner Maureen Gallagher needed extra support at home following a hospital stay, the Red Cross stepped in to help.

Busy-bee Diana Spooner was facing ten weeks stuck in a chair following an operation, but our wheelchair soon had her racing around again.

When Mark Summers was diagnosed with cancer, he faced a 100-mile round journey to hospital every day.

After caring for her ill grandfather, Steffi Bontoft felt inspired to volunteer for the Red Cross – which eventually led to her dream job.

Win and her fiancé were looking forward to tying the knot when she broke her ankle – but thanks to us she still made it to her big day.

After having her left leg amputated, Lorna Williams was desperate to leave hospital and return home – but didn’t realise how difficult it would be coping alone.

Our volunteers are always willing to go the extra mile to help people – even if that means belting out a song or two.


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