accessibility & help

Top ten tips for coping with emergencies

  1. A Red Cross ambulance in front of the number 10© InfoLearn some first aid.
  2. Always listen carefully to the advice of the emergency services – and follow their instructions.
  3. Make a list of your important telephone numbers. Write down your plan of action including reminders of what to take if you need to leave your home quickly.
  4. Lock all doors and windows if you have to leave your home.
  5. Tell someone who is close to you where you are and where you are going.
  6. Keep your mobile phone and charger with you at all times.
  7. Try and remain calm – it really helps in an emergency.
  8. Check to see if your neighbours need help.
  9. Think about how you can help your neighbours and vulnerable or elderly people.
  10. Decide what you can do to protect your pets and animals.

For more information, real-time alerts and severe weather warnings, download our emergency app.

Useful websites: advice and services


Drought and water saving tips



Severe weather in winter

Fire prevention and safety

Car breakdown

Chemical emergencies

First aid for all

Pets and emergencies

Travelling abroad

Emergencies in schools

Emergencies in business