accessibility & help

Emergency action

An emergency is a situation where someone needs help quickly. That person may have been badly hurt in an accident, or they might be ill or unresponsive.

This section is all about how you can get help in this type of situation. It will help you:

  • learn when to get adult help
  • know how to call 999 and what to say to the operator
  • keep calm and help the person not to worry.

You can watch the end of the video about Kelly, Dan and Josh here, and there is an online activity to do as well.

Teachers' resources

Find lesson plan and worksheets for Emergency action theme.

Visit the Teachers' area

Hot chocolate: part 3

Watch the final part of the film to find out what happens to Dan.

Watch here

999 emergency

Would you know what to do in an emergency?

Play the game


Test your first aid knowledge

Take the challenge

'How-to' videos

These videos show you the simple steps you can follow for different first aid situations.

Watch here