accessibility & help

Support in emergencies

East Scotland

We support people affected by emergencies both in the UK and abroad – from natural disasters such as floods and fire to terrorist attacks.

Find out more about support in emergencies

Step 1. Contact Us

West Point House
69 North Gyle Terrace
EH12 8JY

0131 338 5700

Map Details: skip

Location Name: 56.1386675, -3.131654. Zoom: 7

Step 2. Service Locations

  • 1. Support in emergencies, Balmossie

    Balmossie Fire Station
    North Balmossie Street

    DD5 2PY

    01738 622 474

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  • 2. Support in emergencies, Dalkeith

    Dalkeith Fire Station
    36 Abbey Road

    EH22 3AD

    0131 338 5701

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  • 3. Support in emergencies, Dundee

    51 Cowgate

    DD1 2JF

    01382 200084

    Monday to Friday 9am-5pm

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  • 4. Support in emergencies, Edinburgh

    West Point House
    69 North Gyle Terrace

    EH12 8JY

    0131 338 5700

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  • 5. Support in emergencies, Forfar

    Whitehills Health & Comm. Care Centre
    Station Road, Forfar

    DD8 3DY

    01307 475072

    Monday to Friday 10am-12pm

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  • 6. Support in emergencies, Galashiels

    1 Wheatlands Mill
    Wheatlands Road

    TD1 2HQ

    01896 751888

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  • 7. Support in emergencies, Glenrothes

    Unit 18 Eastfield Business Park
    Newark Road South
    Glenrothes, Fife

    KY7 4NS

    01592 770459

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  • 8. Support in emergencies, Perth

    Royal British House
    113 Leonard Street, Perth

    PH2 8HA

    01738 622474

    Monday to Friday 9am-5pm

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Find your nearest...

  • Health & support services 
  • Fundraising events 
  • First aid courses 

    We educate people in life-saving skills, enabling them to respond to emergencies.

  • Charity shops 

    We sell and need: good quality clothes, designer brands, books, furniture and more.

  • Red Cross office 

Read stories of people we've helped

We helped the Dawes family after their house caught fire. Their neighbours were so impressed by our volunteers they even raised money to help fund our work.

When a water pipe burst, an elderly couple were beside themselves with worry – until our volunteers arrived.

When a family found their home flooded by a burst water tank, they were inconsolable – until we helped them.

Volunteer Fabrice Birembaut explains why he spends some nights helping people caught up in domestic fires.

When Cecil Muggeridge’s farm cottage was razed to the ground, he didn’t know where to turn – but our volunteers were soon at the scene to help.

When lightning damaged a young family’s home, novice volunteer Juliana Ali raced straight there to help.

Our volunteers raced through deep snow to help the family of a woman badly burned in a domestic gas explosion.

Emergency response UK

Volunteers comforts a couple after an incident

Day or night, in an emergency you’ll be there to help when someone needs it most.