accessibility & help

First Call

Wales

Our dedicated, caring and trained team of staff and volunteers can offer practical support such as:

  • Shopping
  • Prescription collections
  • Light housework
  • Dog walking
  • Help with paperwork
  • Travel to hospital appointments.

We also offer telephone aid for emotional support. The service helps people over the age of 18 to regain a sense of confidence and independence. This might be following a period of ill health, a Hospital admission or after a significant life event.

Priority will be given to clients who meet one or more of the following criteria; Living in Blaenavon, leading a chaotic lifestyle or have a physical disability/impairment, but we are happy to consider all referrals. Please note, we do not provide personal care or administer medication. E-mail: firstcalltorfaen@redcross.org.uk.

Step 1. Contact Us

Map Details: skip

Location Name: 51.6316, -3.0093. Zoom: 12
  • 1
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    GEO: 51.6316, -3.0093

    1. First Call Torfaen

    Brecon House, William Brown Close
    Llantarnum Business Park
    Cwmbran

    NP44 3AB

    01633 833753

    Monday to Friday: 9am-5pm

    View service location in Google Maps

Step 2. Service Locations

  • 1. First Call Torfaen

    Brecon House, William Brown Close
    Llantarnum Business Park
    Cwmbran

    NP44 3AB

    01633 833753

    Monday to Friday: 9am-5pm

    Show On Map

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Read stories of people we've helped

28 Mar 2014
Mary’s story

Pensioner Mary Jenkins was facing a tough time alone at home – until our volunteer called round to help.

Download a referral form

Download a referral form to make a direct referral to our carers respite service.

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Independent living: help people at home

From giving people confidence to doing a weekly shop, our volunteers help people to live independently in their own home.