accessibility & help


Support with housing issues


We provide advice and practical help to people over the age of 55 in the Unitary Authority of Swansea and the county of Carmarthan to enable them to remain in their own homes for as long as possible.

We can give advice on:

  • benefits
  • liaising with utilities
  • reducing household bills
  • disputes with neighbours
  • helping arrange a move
  • helping understand official letters
  • income maximisation and debt solving
  • disability aids and grants for home adaptations.

The service provides practical help with:

  • shopping and paying bills
  • arranging meals on wheels
  • accessing a befriending service
  • giving emotional support in times of crisis
  • attending hospital or doctor appointments
  • liaising with social services or health workers on the person’s behalf

Step 1. Contact Us

Map Details: skip

Location Name: 51.676049, -3.9646815. Zoom: 10

Step 2. Service Locations

  • 1. Support with housing issues, Llanelli

    Scarlet Court 2nd Floor Heol Aur
    Dafen industrial Estate
    Dafen, Llanelli

    SA14 8QN

    01554 745480

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  • 2. Support with housing issues, Neath

    The Ropewalk

    SA11 1EW

    01639 639894

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  • 3. Support with housing issues, Swansea

    Kidwelly House
    Charter Court
    Phoenix Way, Swansea

    SA7 9FS

    01792 772146

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Read stories of people we've helped

When Osian Nash broke his leg, the most upsetting thing was the prospect of missing his favourite rugby team’s big game.

Diana Spooner was facing ten weeks stuck in a chair following an operation, but our wheelchair soon had her racing around again.

When Eve O’Malley fractured her ankle, it looked like she’d be stuck at home – until we provided a wheelchair.

Win and her fiancé were looking forward to tying the knot when she broke her ankle – but thanks to us she still made her big day.

Independent living: help people at home

Woman at her front door greeting the volunteer who's bringing her groceries

From giving people confidence to doing a weekly shop, our volunteers help people to live independently in their own home.