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Social care in Mongolia

Since 2004, the British Red Cross has been supporting a Mongolian Red Cross project that gives assistance to elderly and isolated people.

For many, it is nothing short of a lifeline.

A Mongolian Red Cross worker with an elderly beneficiary in Ulaanbataar

The community-based project was started to address the severe hardships faced by the urban poor living in the Mongolian capital, Ulan Bator, including nomadic herder families who have lost their animals during severe winters.

Many elderly beneficiaries are bedridden and many families live in areas that are difficult to access. Much of the accommodation is inadequate, with large numbers living in 'gers', traditional felt tents with a fuel stove and limited furniture. Many households are completely isolated during the winter months.

Help at home

Backed by British Red Cross funding and training, volunteers visit beneficiaries at least twice a month to assist with household and personal chores, bringing food and medicine, helping with medical visits, referrals and registration to claim state benefits, or simply being a friend.

Close relationships between beneficiaries and volunteers have developed since the start of the project, which also runs social day care centres, where people, if they are able, can go to a place where they know they will be welcomed, cared for and befriended.

The social care programme is now reaching 840 vulnerable people and their families. In 2008, it received a new injection of funding from Land Rover, as part of the partnership with the International Federation of Red Cross and Red Crescent Societies.

Pregnant woman sitting on bed with her motherMrs Dolgorsuren lives on the edge of a district of ‘gers’ – traditional felt tents – with a view of a disused coal mine. Find out how the Red Cross brought her luck.

Read Mrs Dolgorsuren's story

Elderly woman standing in her ger tentThe Red Cross recently provided Ms Oyuntsetseg and her daughter with a traditional ‘ger’ tent as they were previously dependent on the charity and goodwill of friends and relatives.

Read Ms Oyuntsetseg's story

Man lying on bed with three grandchildrenUntil recently Jamts and his large family had no home of their own, now a tent given to them by the Mongolian Red Cross has put the sparkle back in his eyes.

Read Jamts' story

Two women standing outside felt tentEighty-year-old Dolgor has no family nearby, but loneliness is no longer a problem thanks to regular visits from a Red Cross volunteer from Ulan Bator.

Read Dolgor's story

Man with daugher sitting on his lapThe Mongolian Red Cross has helped Myanganbuu access government benefits, now he can afford for his children to stay in school.

Read Myanganbuu's story

Woman sitting at table with her sonErdenjargal has been taken under the wing of Mongolian Red Cross volunteers, who have supported both her and her son as he recovered from leukaemia.

Read Erdenjargal's story

Three young girls sitting downMongolian Red Cross volunteers have provided Tsagaanbaatar and his three daughters with a real home and a sense of acceptance, after they faced years of discrimination.

Read Tsagaanbaatar's story

Location: Baganuur, Nalaikh, Selenge, Darkhan, Orkhon

Objectives: To improve the quality of the lives of the most vulnerable people through home services delivered by the Mongolian Red Cross volunteer network.

Number of beneficiaries: 840 vulnerable and housebound people and their families

Partners: Mongolian Red Cross.

Time-frame: 2004 onwards.

Programme costs:

  • £2.50 could cover the costs of a volunteer carrying out homecare visits for one month.
  • £3 could train a volunteer to provide psychological support including response to bereavement, loss and isolation.
  • £25 could provide programme beneficiaries with supplementary food and household items for one year (this is based on the needs of each individual and could include locally bought food, walking sticks, wheelchairs, hearing aids etc).
  • £148 could pay the salary of a member of the Mongolia Red Cross programme staff for one month.
  • £701 could purchase a Ger, a traditional Mongolian shelter, which would provide protection against the elements including bedding and heating for a homeless family.
  • £1,050 could cover the costs of International Elders Day activities to boost morale through drama, dancing, singing,  and sport competitions, as well as raising public awareness of the issues faced by elderly people.
  • £1,962 could cover the costs of a ‘mini income generation’ project, such as market gardening, manufacturing boots from matted wool, making bags and souvenirs.
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