When you order your product, you will see its dispatch date will appear on the website. Please check this date as it may differ for each product.

The dispatch date is the date when your products leave our warehouse. You will actually receive your products between two and seven working days after the dispatch date.

We recommend that you place your order by Thursday 13 December to be sure of receiving your order by Christmas.

We regret that we cannot currently offer this service.

Our delivery charge depends on the total value of your order:
Orders worth under £30: £3.50
Orders worth between £30 and £50: £4.50
Orders over £50: free.

We only deliver within the UK (this includes the Channel Islands, Isle of Wight, Isle of Man and Northern Ireland). We are not able to delivery outside the UK at the moment, but there is a Red Cross or Red Crescent Society in almost every country in the world, and some of these have online shops. Click here for a list of other Red Cross and Red Crescent websites.