If you can't find the information you're looking for on our website, have a look through these top questions. They will help direct you to our most popular areas.

I'm a medal collector. Do you have any information about Red Cross medals and badges?

• Yes, some. Our medals and badges page is being added to all the time so keep checking for updates.

I would like to donate a uniform/badge/photograph/autograph album to the collection. What should I do?

• We would be interested in receiving a detailed list of any potential items and any contextual information you may have. This will help to consider the items according to our acquisition and disposal policy. Unfortunately, we are unable to accept all items offered, especially if they duplicate items already in the collection.

I'm researching my family history and I think one of my ancestors was a Red Cross nurse (VAD). Do you have any information?

• Yes, possibly. See our page on personnel records.

I'm researching my family history and one of my ancestors served in the military. Do you have any records?

• No. We hold records of British Red Cross personnel. You may find other repositories, listed on the useful contacts page, are able to help you.

I'm looking for records of a prisoner of war. Do you have any?

• No, records of prisoners of war are held by the International Committee of the Red Cross in Geneva. However, we can give you full details on how to apply for prisoner of war records.

I'm writing a book about prisoners of war. Do you have any information about Red Cross food parcels?

• Yes, see our page about the food parcels.

I'm doing a project at school about the Second World War. Do you have any information about what the Red Cross did during the war?

• Yes, check out our history section or visit Caring on the home front, our website dedicated to the work of the Joint War Organisation. You might also want to look at our Second World War picture gallery, but please don't use any of our photos without our permission.

The information I wanted isn't on this page or anywhere on the website. Can you help me?

• Possibly. Contact us at enquiry@redcross.org.uk giving full details of what you are researching and we'll do our best to help you. You may also find the useful contacts page helpful.