Donations
If you are suspicious about a donation request, either by email or a door-to-door solicitation, then please contact the British Red Cross supporter care team:
0844 87 100 87
supportercare@redcross.org.uk
Fraudulent Haiti appeal email
There is currently a fraudulent email campaign in operation soliciting donations via Western Union money transfer for Haiti on behalf of the British Red Cross. The British Red Cross and the Western Union Company would like to inform the general public that the British Red Cross will never solicit donations via Western Union money transfer. Please ensure that you only make donations on the official British Red Cross site www.redcross.org.uk
Any emails requesting donations to us through any mechanism other than secure donation via redcross.org.uk or 0845 053 5353 are fraudulent.
All British Red Cross marketing email addresses end @email.redcross.org.uk and we do not use general email providers, such as BT Internet or Googlemail, to solicit donations.
If you are suspicious of an email you have received, please contact the British Red Cross supporter care team:
0844 87 100 87
supportercare@redcross.org.uk
Below are two examples of fraudulent emails. To see them more clearly, open this PDF document.
Example one:
Example two:
Scam emails
Fraudulent emails which appear to have been sent from the British Red Cross are in constant circulation. Typically these relate to competition and lottery winnings or travel bookings, and request personal information or some form of payment. Do not respond to these emails and delete them.
If in doubt, and you are concerned about an email you have received, please contact the internal audit department at fraud@redcross.org.uk | 
