accessibility & help

Transport service

volunteer driving a van©InfoThe transport service offers freedom and independence for people who cannot get about easily or use public transport. We help people to get to medical appointments, to do everyday essentials like shopping, or even just to get out of the house and socialise.

How do we help people?


We can provide a driver with a vehicle to offer door-to-door assistance for those in need. Besides transport, we can also provide an escort who, if necessary, will stay with a client throughout their journey.  The service aims to:

  • improve the client’s independence
  • offer a trained volunteer escort, if required
  • enable clients to keep appointments safely and efficiently
  • provide freedom of travel for those with mobility problems.

We normally ask for a contribution to our costs, based on mileage used, but no-one will be refused a service because they cannot pay.

What skills and training do our volunteers have?


Transport service©InfoOur volunteers are fully trained in helping people who have difficulty travelling and those using our specially adapted vehicles must complete accredited driver training.

How do I get in touch?

If you would like further information, please get in touch with your local Red Cross branch office, which can be found in the near you section.

Could I volunteer for this service?

Without volunteers, we would never be able to give people the help they need in a crisis. Because we offer so many services across the UK, we depend on people who generously give up their time to help others. Become a transport service volunteer.

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