Thank you for visiting the British Red Cross

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Thank you for visiting us. We do not offer walk-in appointments at this office. The best way to access our services or find out if we can help is to contact us using the details below:

If you are a refugee, in the asylum process, or having problems because of your immigration status:

0808 196 3651 (option 2)

Monday to Friday 10am to 2pm

If you need help after a flood, fire or other emergency:

0808 196 3651 (option 3)

Monday & Thursday 10am to 8pm; Tuesday, Wednesday & Friday 10am to 5pm

If you have a general question about our services:

0344 871 11 11

Monday to Friday 8am to 4pm

Or visit the Get Help section of our website.