accessibility & help

Keeping in touch

It is only by keeping in touch with our supporters that we can achieve what we do, whether during emergencies or day to day. We try to do this in a number of ways, by sending letters of appeal, e-mailing and sending texts when a crisis unfolds, or calling to raise awareness of the importance of regular gifts. To help us communicate with you in a way that suits you, please complete the sections below, indicating your preferences. Please be aware that if you opt out of all communications, we will not be able to let you know how your gifts are helping or get in touch with you during an emergency.

If you want to remove multiple people at your address, it may be easier for you to send your request by e-mail to supportercare@redcross.org.uk.

Supporter Reference

If you have received a letter from the British Red Cross, please help us to identify the details on our database by providing the reference number printed just under the address:

(e.g: 7654321/123456 or C0123456/123456)

If this letter is not addressed to you, then please email supportercare@redcross.org.uk or call us on 0300 456 11 55, otherwise continue below.

Your details

* Mandatory

Address details

* Mandatory

Look up your address


Your full address


You can enter your postcode in the field above and our system will fill in your address below. If your address doesn't look correct, you can change it in the fields below.

You can also type your full address into the fields below, without using the address lookup.

Post

Telephone

Email

Text messages

Fundraising door to door

There is currently no central list that allows individual households to ‘opt out’ of house to house calls. If you would rather our fundraisers did not knock, then please display a sign on your door. Although this may not be effective in deterring all cold callers, anyone calling with legitimate purpose should observe this notice.

If you have any concerns about a vulnerable person being called on, please call our Supporter Care team on 0300 456 11 55 who will be happy to help in whatever way they can.

Please click on the submit button to let us know your selected preferences.

British Red Cross Direct Marketing

Fundraising is an essential way for us to raise vital funds for those we help. Almost half of our annual income comes from donations given in response to our direct marketing appeals. It is only because of the generosity of supporters who respond to these appeals that we are able to achieve so much, and we would like to take this opportunity to thank you for the support you have given and the lives you have saved.

Group of smiling children© Info

Supporter Care Email

FundRaising Standards Board logo