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Watch the video, in which Brad is treated for a diabetic emergency.

Use the information below the video to remind yourself how to help someone who is having a diabetic emergency.


Give them something sweet to eat or a non-diet drink.

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In diabetic emergencies, blood sugar levels can become too low; this can cause people to collapse. Giving them something sugary will help raise their blood sugar levels and improve their bodily function. Avoid giving them a diet drink, as it won’t have any sugar in it and will not help them.


Reassure the person. Most people will gradually improve, but if in doubt, call 999 or get someone else to do it.

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We love to hear from people who have stepped forward to help in a first aid emergency. If you have a first aid story that you'd be happy to share, please email including your name, telephone number and some brief details about what happened. The British Red Cross will only use your information to contact you about your first aid story.

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