accessibility & help


Man on the phone

Contact the Red Cross

Find out how to get in touch with us.

People stood at a tube station

How to find us

Find out how to get to our UK office in Moorgate, London.

Volunteer helps a woman use a computer


Information about how we have improved the accessibility of our website and how to increase the size of text on our site.

A red telephone

Complaints, compliments or comments

This section tells you how to pass on a comment, complaint or compliment regarding our services.

Warning sign

Donation and email fraud

Find out what to do if you think you've received a fraudulent email or other solicitation from people illegally pretending to be us.

Woman inside emergency response vehicle

Personal data and information

Know your rights and how you can find out what personal data we hold about you.

Group of people linking hands

How to link to the British Red Cross website

If you'd like to add a link from your website to ours, find out the best ways to do it and the best pages to link to.

Volunteers use boats to deliver food and bottled water to people cut off by floods in Gloucestershire

Our image library

We have an online library of photos that staff and volunteers can use to promote our work. Find out how to access it.

Man writing on laptop

RedRoom and Red Cross systems

RedRoom is our intranet site for staff and volunteers, Find out how to access our systems.


Wheelchair loans icon Wheelchair loans

Borrow mobility aids from us