accessibility & help

Our policies

As part of our commitment to transparency, you can read summaries of British Red Cross policies below or download the full policies for further information.

Collections development policy

Sets out how we will manage and make accessible the museum and archives collections. Also states how we will meet the requirements of the Arts Council Museum Accreditation Standard.

Conflicts of interest policy

Designed to help staff, volunteers and office-holders understand conflicts of interest: where they might occur, how they can be avoided and how to manage them when they are identified.

Confidentiality policy

Sets out our commitment to the confidentiality of personal-identifiable and confidential business information. States our responsibilities regarding disclosure of such information.

Data protection policy

Meets our legal obligations under the Data Protection Act 1998 by ensuring that we safely and securely process the information that service users and supporters share with us, especially information that is sensitive in nature.

Equality and diversity policy

Sets out our commitment to encouraging diversity and equality of opportunity among our volunteers, staff and delegates. We acknowledge and respect the cultural and religious diversity that exists within the UK. We will continue to work towards achieving a workforce that is representative of the societies we serve and where each member of our workforce feels respected and able to give their best.

Health and safety policy

Meets our requirements under the Health and Safety at Work Act 1974, which requires that our policy for health and safety comprises a number of parts. This policy is the general statement, which sets out our high-level commitment to safeguarding the health, safety and welfare of our people; as well as those who use our services and visit our premises. It is complemented by a policy on organisational arrangements for safety management.

Information governance policy

This policy is the overarching information governance policy for the British Red Cross. It is the primary policy under which all other information governance policies, procedures and guidance relating to the management of information and data reside.

Information classification policy

Outlines the British Red Cross' information classification scheme and information handling standards. Aims to ensure that information is appropriately protected from loss, unauthorised access or disclosure.

Museum and archives access policy

Our museum and archives exist to collect, preserve and make accessible the history of the organisation and its place in the context of the international Red Cross and Red Crescent Movement to a wide audience.This policy sets out how we will make the museum and archives collections accessible to a wide audience and meet the requirements of the Arts Council Museum Accreditation Standard.

Reserves policy

Ensures our work is protected from the risk of disruption at short notice due to a lack of funds, whilst ensuring we do not retain income for longer than required. The reserves policy is kept under periodic review and reserves levels are adjusted as perceptions of risk and other factors change.
During 2016, the board of trustees reviewed the reserves policy and agreed to increase the reserves range from £30 million - £40 million to £40 million - £50 million to recognise perceptions of risk, levels of non-cash working capital and commitments and longer term plans.

Safeguarding adults policy

Sets the clear expectation that our people will enable adults to make their own informed safeguarding decisions where they can, and to intervene or prompt interventions when adults are not able to protect themselves. It provides a clear framework for our approach to safeguarding adults at risk by setting out the standards and principles for effective adult safeguarding.

Safeguarding children and young people policy

We strive to ensure that all the children and young people who engage with the organisation do so in safety. We are committed to providing children with the highest attainable standards of safeguarding and protection. This policy makes sure that all of our people understand the duties placed upon them to know how to respond appropriately when they have concerns about the welfare of a child or young person.

Transparency and accountability policy

Sets out how we will publish information relating to our structure and operations, in an effort to enhance transparency and allow the opportunity for stakeholders to evaluate the organisation’s performance in delivering services to people in crisis. It also details how we will respond to ad hoc requests for information.

Travel and expenses policy

The British Red Cross expects our people to be accountable for their use of official resources. This policy clearly outlines the process our people are expected to follow when making arrangements to travel on official business, as well as the process for reimbursement of official travel costs.