Commission, partner and collaborate with British Red Cross health and care
Learn how we work with health and care systems.
Why British Red Cross?
- Over 75 years’ experience working with the NHS.
- Strong track record of delivering positive impact and improved health outcomes.
- Rapid implementation of services.
- UK-wide infrastructure.
- Regulated care provider.
- Co-design bespoke provision.
- Integrate with NHS and social care pathways.
How we work
Learn more about how we work and our impact by downloading our health prospectus or watching the video.
Our services
- Assisted discharge (PDF)
- Accident and emergency department support (PDF)
- Discharge to assess (PDF)
- High intensity use (PDF)
- Homeless out-of-hospital pathway (PDF)
- Non-emergency patient transport (PDF)
- Reablement (PDF)
- Short-term bridging care (PDF)
- Social prescribing (PDF)
- Support at home (PDF)
- Telecare response (PDF)
- Trusted assessor (PDF)
- Hospital at home support (PDF)
- Waiting well health coaching (PDF)
Quality reports
Review the inspection reports to find out what our regulators think about our health and care services:
Patient Safety Incident Response Framework (PSIRF)
PSIRF sets out the NHS's approach to building effective systems for responding to patient safety incidents
Hospital at home
This approach allows patients to receive hospital-level care from their own home while freeing up hospital beds.
Our discovery project identified inequality in access and support for this mode of healthcare.
Our impact
- 95% of NHS staff agreed assisted discharge improved patient flow
- 58% reduction in accident and emergency department attendance
- 92% of home visits carried out within four hours of referral
Assisted discharge
- 97% of NHS staff agreed the service had a positive impact on facilitating quicker discharges
High intensity use
- 71% reduction in ambulance conveyance
- 67% reduction in non-elective admissions
Accident and emergency department support
- 77% of NHS staff felt that the British Red Cross made a significant contribution to improving patient flow in the department, reducing delayed transfers and discharges
- 87% of NHS staff felt that the service made a significant contribution to freeing up their time and improving their wellbeing
Trusted assessors
- 94% of people visited by the British Red Cross did not subsequently require a home visit from an occupational therapist
- More than 70% of referrals received were visited at home within 1 hour of referral
Further reading
Seen and heard: Understanding frequent attendance at A&E - report.