Contact us
Please choose one of the options to get in touch
I have a question
We can help with general enquiries about our services. Use our contact form or call
0344 871 11 11.
I have feedback
We aim to address complaints, compliments and comments as soon as possible. Use our feedback form.
Find what you need
Before getting in touch, check if your enquiry is covered in one of these topics:
Help when family are in an emergency overseas
Learn how we can support when your family or friends are caught in an a crisis overseas.
Jobs with the British Red Cross
Find out about jobs with us and browse current opportunities.
Hire a wheelchair
Contact your local service to borrow or return a wheelchair.
Our charity shops
Find a shop near you, donate goods, arrange a collection or learn about volunteering.
Get help as a refugee
If you are a refugee, asylum seeker or vulnerable migrant, we may be able to help you.
Get support at home
We can support you after a stay in hospital.
Information and support during an emergency
If you're in the UK and affected by an emergency, our resources can help.
Get practical and emotional support
Refugees from Afghanistan in the UK
Get support and information for you and your family.
Help for refugees from Afghanistan
Support for Ukrainians in the UK
We have information on family visas, the Ukrainian family scheme and claiming asylum in the UK.
Ukraine: information about donating
We answer your questions about donating to Ukraine and how you can show your support.
Information about donating to Ukraine
Useful support organisations
Find details of other organisations which can help you with practical and emotional issues.
Find useful support organisations
For general enquiries
Telephone: 0344 871 11 11 (from overseas: +44 207 138 7900).
Write to us at: 44 Moorfields, London, EC2Y 9AL.
Donate monthly to the British Red Cross
Monthly charity donations keep us going. They allow us to plan our work, meaning we can respond at a moment’s notice. They also allow us to stay for longer. We are there for people in a crisis – but we are also there in the months and years that follow. Monthly donations to the British Red Cross help us carry on this work long after the cameras have gone.
Help us go further: donate monthly