Contact us

Please choose one of the options to get in touch:

Get in touch 

I have a question

We can help with general enquiries about our services. Use our form or call 0344 871 11 11.

I need support

Our support line offers practical and emotional advice. Call 0808 196 3651.

I have a complaint or feedback

We aim to address complaints, compliments and comments as soon as possible.

Do you have a question?

Before getting in touch, check if your enquiry is covered in one of these topics:

Help if you're in Israel or the Occupied Palestinian Territory

Learn how the British Red Cross can help you if you're in Israel or the Occupied Palestinian Territory.

Get help

Jobs with the British Red Cross

Find out more about jobs with us and browse opportunities. 

Apply for a job with us

Our charity shops

Search for a shop near you, find out about volunteering, donate goods or arrange collection. 

Charity shop information

Support for Ukrainians in the UK 

We have information on family visas, the Ukrainian family scheme and claiming asylum in the UK. 

Find out more

Ukraine: information about donating

We answer your questions about donating to Ukraine and how you can show your support. 

Information about donating to Ukraine

Hire a wheelchair

Contact your local service to borrow, donate or return a wheelchair. 

Hire a wheelchair

Get support at home

We can support you after a stay in hospital. 

How to get help at home

Get help as a refugee

If you are a refugee, asylum seeker or vulnerable migrant, we may be able to help you.

Help for refugees

Refugees from Afghanistan

Get support and information for you and your family. 

Help for refugees from Afghanistan in the UK

For general enquiries, telephone: 0344 871 11 11
(from overseas: +44 207 138 7900).

Write to us at: 44 Moorfields, London, EC2Y 9AL.