Terms and conditions of purchase

Our terms and conditions apply to all orders for the purchase of goods and services by the British Red Cross.

If you have any questions relating to these terms and conditions, please contact our shared services team by phone  on 0345 054 7311 or by email on ssc@redcross.org.uk. Shared services is open Monday to Friday from 8:30 am – 5:30 pm excluding bank and public holidays.

We advise you to print off and keep a copy of these terms and conditions for your records. These terms and conditions do not affect your statutory rights.

Contact shared services