Visiting our museum and archives

We are now open for museum visits and research visits.

Illustrated image of the Battle of Solferino

The Battle of Solferino

Museum visits

Our opening hours are Monday to Friday, 9am – 6pm, and you can visit without booking. 

To request a tour, please book via email:

 It may be possible to arrange a visit outside our normal opening hours.

We welcome school groups. Please get in touch with us to arrange a visit.

Entry to our museum exhibitions is free. Donations are welcome.

Museum exhibitions

Visit our current exhibitions in person:

  • The Royals and the Red Cross: A celebration of the Queen's Platinum Jubilee (temporary)

Explore our online exhibitions:



British Red Cross Museum

44 Moorfields




Research visits and enquiries

To book a research visit or if you have a general enquiry, please email:

Our enquiry service provides information about the history of the British Red Cross, including staff and volunteer records for the First and Second World Wars.

For First World War personnel enquiries, you can search our online database.

We don’t offer a research service, but we can provide advice on whether we have materials relevant to your enquiry.

While we hold some materials relating to our prisoner of war support work, we don’t hold records of individual prisoners. These are held by the International Committee of the Red Cross in Geneva.

Visit the ICRC historical archives for digitised records of First World War prisoners of war and for information on their search service for records of Second World War prisoners of war.

We can also help arrange a research visit to our own collections if there are things you'd like to examine in person.

We try to respond to all enquiries within three weeks, but responses may take longer during busy periods.

We don’t charge for this enquiry service, but we ask for a donation of £5 or more to help cover costs.

We answer enquiries in the order received, and enquiries from new users are prioritised.

Although we may not hold the relevant information to answer your enquiry, we will always try to direct you to other sources of information where possible

You can read the museum and archives access policy, which sets out how we will make our collections accessible to a wide audience.

To make a donation:

You can donate online or send a cheque to:

British Red Cross Museum and archives,
44 Moorfields,

Contact our heritage team