Visiting our museum and archives
We are now open for museum visits and research visits.
Our opening hours are Monday to Friday, 9am – 6pm, and you can visit without booking.
To request a tour, please book via email: firstname.lastname@example.org
It may be possible to arrange a visit outside our normal opening hours.
We welcome school groups. Please get in touch with us to arrange a visit.
Entry to our museum exhibitions is free. Donations are welcome.
Visit our current exhibitions in person:
- The Royals and the Red Cross: A celebration of the Queen's Platinum Jubilee (temporary)
Explore our online exhibitions:
- Crafting new futures: creativity and ingenuity of refugees and displaced people
- Black history is British history
- Vaccination. A history of saving lives
- 150 Voices
- EmpowHER quilt
- The Royals and the Red Cross
British Red Cross Museum
Research visits and enquiries
To book a research visit or if you have a general enquiry, please email: email@example.com
Our enquiry service provides information about the history of the British Red Cross, including staff and volunteer records for the First and Second World Wars.
For First World War personnel enquiries, you can search our online database.
We don’t offer a research service, but we can provide advice on whether we have materials relevant to your enquiry.
While we hold some materials relating to our prisoner of war support work, we don’t hold records of individual prisoners. These are held by the International Committee of the Red Cross in Geneva.
Visit the ICRC historical archives for digitised records of First World War prisoners of war and for information on their search service for records of Second World War prisoners of war.
We can also help arrange a research visit to our own collections if there are things you'd like to examine in person.
We try to respond to all enquiries within three weeks, but responses may take longer during busy periods.
We don’t charge for this enquiry service, but we ask for a donation of £5 or more to help cover costs.
We answer enquiries in the order received, and enquiries from new users are prioritised.
Although we may not hold the relevant information to answer your enquiry, we will always try to direct you to other sources of information where possible