Contact your local refugee service
If you are a refugee, asylum seeker or vulnerable migrant, we may be able to help you. You can find the local contact details you need on this page.
Please contact the refugee service in your area to find out how we can support you.
Avon
Email: refugeeservicebristol@redcross.org.uk
Call: 0117 9415040
Barnsley
Email: refugeesupportsy@redcross.org.uk
Call: 0114 2427385
Berkshire
Call: 0300 333 5393
Use our online referral form.
Birmingham
Email: rswestmids@redcross.org.uk
Call: 0121 766 5444
Bradford
Email: refugeesupportwy@redcross.org.uk
Call: 0113 2015267
Bristol
Email: refugeeservicebristol@redcross.org.uk
Call: 01179415040
Buckinghamshire
Call: 0300 333 5393
Use our online referral form.
Cardiff
Email: refugeesupportwales@redcross.org.uk
Call: 01633 720 000
Cornwall
Email: plymouthrefugeesupport@redcross.org.uk
Call: 01752 831619
Coventry
Email: rswestmids@redcross.org.uk
Call: 0121 766 5444
Derby
Email: refugeeservicesderby@redcross.org.uk
Call: 01332 525 423
Devon
Email: plymouthrefugeesupport@redcross.org.uk
Call: 01752831619
Doncaster
Email: refugeesupportsy@redcross.org.uk
Call: 0114 2427385
Dorset
Email: plymouthrefugeesupport@redcross.org.uk
Call: 01752831619
Essex
Email: rsenquiriesessex@redcross.org.uk
Call: 01245 291011
Gloucester
Email: refugeeservicebristol@redcross.org.uk
Call: 01179415040
Greater Manchester
Email: gmrs@redcross.org.uk
Call: 0161 888 8932
Grimsby
Email: rsleicester@redcross.org.uk
Call: 0116 4790900
Halifax
Email: refugeesupportwy@redcross.org.uk
Call: 0113 2015267
Huddersfield
Email: refugeesupportwy@redcross.org.uk
Call: 0113 2015267
Hull
Email: refugeesupporthull@redcross.org.uk
Call: 01482 499834
Isle of Wight
Call: 0300 333 5393
Use our online referral form.
Kent
Call: 0300 333 5393
Use our online referral form.
Leeds
Email: refugeesupportwy@redcross.org.uk
Call: 0113 2015267
Leicester
Email: rsleicester@redcross.org.uk
Call: 0116 479 0900
London
Email: londonru@redcross.org.uk
Call: 0207 704 5670
London – Family Reunion Travel Assistance
Email: londonfrta@redcross.org.uk
Call: 0131 338 5701
London – International Family Tracing
Email: londonift@redcross.org.uk
Call: 020 8109 5029
London – Young Refugee Service
Email: londonyrs@redcross.org.uk
Call: 020 7704 3367
Luton
Email: rsenquiriesluton@redcross.org.uk
Call: 01582 589081
Merseyside
Email: ramp@redcross.org.uk
Call: 0151 702 5067
Milton Keynes
Call: 0300 333 5393
Use our online referral form.
Newcastle
Email: refugeesupportnortheast@redcross.org.uk
Call: 0191 2737961
Newport
Email: refugeesupportwales@redcross.org.uk
Call: 01633 720 000
North and West Wales
Email: refugeesupportwales@redcross.org.uk
Call: 01745 828531
Norwich
Email: rsenquiriesnorwich@redcross.org.uk
Call: 01603 623041
Northampton
Email: rsleicester@redcross.org.uk
Call: 0116 4790900
Northern Ireland
Email: rsnorthernIreland@redcross.org.uk
Call: 02890 323055
WhatsApp: 07843 344601
Nottingham
Email: refugeesupportnottingham@redcross.org.uk
Call: 01332 525423
Oxfordshire
Call: 0300 333 5393
Use our online referral form.
Peterborough
Email: rsenquiriespeterborough@redcross.org.uk
Call: 01733 557472
Plymouth
Email: plymouthrefugeesupport@redcross.org.uk
Call: 01752 831619
Portsmouth, Hampshire
Call: 0300 333 5393
Use our online referral form.
Preston
Email: gmrs@redcross.org.uk
Call: 0161 888 8932
Rotherham
Email: refugeesupportsy@redcross.org.uk
Call: 0114 2427385
Scotland
Email: refugeesupportglasgow@redcross.org.uk
Call: 07590 445367
Sheffield
Email: refugeesupportsy@redcross.org.uk
Call: 0114 2427385
Somerset
Email: plymouthrefugeesupport@redcross.org.uk
Call: 01752831619
Stockton
Email: refugeesupportnortheast@redcross.org.uk
Call: 01642 607230
Stoke
Email: rswestmids@redcross.org.uk
Call: 01217665444
Sunderland
Email: refugeesupportnortheast@redcross.org.uk
Call: 0191 510 8753
Surrey
Call: 0300 333 5393
Use our online referral form.
Sussex
Call: 0300 333 5393
Use our online referral form.
Swansea
Email: refugeesupportwales@redcross.org.uk
Call: 01633 720 000
Thames Valley
Call: 0300 333 5393
Use our online referral form.
Wakefield
Email: refugeesupportwy@redcross.org.uk
Call: 0113 2015267
Wiltshire
Email: refugeeservicebristol@redcross.org.uk
Call: 01179415040
Emergency phone numbers
In an emergency please call 999. Or, for urgent help outside working hours call the Migrant Help free asylum helpline: 0808 8010 503.