Contact your local refugee service

If you are a refugee, asylum seeker or vulnerable migrant, we may be able to help you. You can find the  local contact details you need on this page.

This page is available in more languages

Due to Coronavirus we are operating a reduced service in some areas. To find out what support is available in your area please use the contact details below. 

 

  • Avon
    Email: refugeeservicebristol@redcross.org.uk   
    Call: 01179415040
  • Barnsley
    Email: refugeesupportsy@redcross.org.uk 
    Call: 0114 2427385
  • Berkshire
    Email: tvrefugeesupport@redcross.org.uk 
    Call: 0300 333 5393
  • Birmingham 
    Email: RSWestMids@redcross.org.uk  
    Call: 01217665444  
  • Bradford
    Email: RefugeeSupportWY@redcross.org.uk
    Call: 0113 2015267
  • Bristol   
    Email: refugeeservicebristol@redcross.org.uk
    Call: 01179415040 
  • Buckinghamshire 
    Email: tvrefugeesupport@redcross.org.uk 
    Call: 0300 333 5393
  • Cardiff 
    Email: refugeesupportwales@redcross.org.uk 
    Call: 01633 245 761
  • Cornwall
    Email:  plymouthrefugeesupport@redcross.org.uk
    Call:  01752831619
  • Coventry 
    Email: RSWestMids@redcross.org.uk
    Call: 01217665444   
  • Derby 
    Email: refugeeservicesderby@redcross.org.uk
    Call: 01332 525 423
  • Devon 
    Email:  plymouthrefugeesupport@redcross.org.uk  Call:  01752831619
  • Doncaster
    Email: refugeesupportsy@redcross.org.uk 
    Call: 0114 2427385
  • Dorset
    Email:  plymouthrefugeesupport@redcross.org.uk 
    Call:  01752831619
  • Essex  
    Email: RSenquiresEssex@redcross.org.uk
    Call: 01375 840751
  • Gloucester
    Email:
    refugeeservicebristol@redcross.org.uk 
    Call: 01179415040     
  • Greater Manchester
    Email: GMRS@redcross.org.uk
    Call: 0161 888 8932
  • Grimsby
    Email: rsleicester@redcross.org.uk
    Call: 0116 4790900 
  • Halifax
    Email: RefugeeSupportWY@redcross.org.uk
    Call: 0113 2015267
  • Huddersfield
    Email: RefugeeSupportWY@redcross.org.uk
    Call: 0113 2015267
  • Hull
    Email: refugeesupporthull@redcross.org.uk
    Call: 01482 499834
  • Isle of Wight
    Email: PortsmouthReferrals@redcross.org.uk 
  • Kent
    Email:RSIFTKentandSussex@redcross.org.uk 
    Call: 01622 625 112 
  • Leeds
    Email: RefugeeSupportWY@redcross.org.uk
    Call: 0113 2015267
  • Leicester 
    Email: rsleicester@redcross.org.uk
    Call: 0116 479 0900
  • London  
    Email: LondonRU@redcross.org.uk
    Call: 020 7704 5670

 

  • Luton
    Email: RSenquiriesLuton@redcross.org.uk
    Call: 01582 589081
  • Merseyside
    Email: ramp@redcross.org.uk
    Call: 0151 702 5067 
  • Newcastle   
    Email: Refugeesupportnortheast@redcross.org.uk
    Call: 0191 2737961       
  • Newport       
    Email: refugeesupportwales@redcross.org.uk
    Call: 01633 245759
  • North & West Wales
    Email: refugeesupportwales@redcross.org.uk
    Call: 01745 828531
  • Norwich    
    Email: RSenquiriesNorwich@redcross.org.uk
    Call: 01603 623041 
  • Northampton
    Email: rsleicester@redcross.org.uk
    Call: 0116 4790900
  • Northern Ireland    
    Email: RSNorthernIreland@redcross.org.uk
  • Nottingham
    Email: refugeesupportnottingham@redcross.org.uk  Call: 01158 505 940
  • Oxfordshire
    Email: tvrefugeesupport@redcross.org.uk
    Call: 0300 333 5393
  • Peterborough
    Email: RSenquiriesPeterborough@redcross.org.uk 
    Call: 01733 557472 
  • Plymouth
    Email:  plymouthrefugeesupport@redcross.org.uk  Call:  01752 831619
  • Portsmouth, Hampshire 
    Email: PortsmouthReferrals@redcross.org.uk
    Call: 02392 894215
  • Preston
    Email: GMRS@redcross.org.uk Call: 0161 888 8932
  • Rotherham
    Email: refugeesupportsy@redcross.org.uk 
    Call: 0114 2427385
  • Scotland   
    Email: refugeesupportglasgow@redcross.org.uk 
    Call: 01413314170
  • Sheffield
    Email: refugeesupportsy@redcross.org.uk 
    Call: 0114 2427385
  • Somerset
    Email:  plymouthrefugeesupport@redcross.org.uk  Call:  01752831619
  • South Wales 
    Email: refugeesupportwales@redcross.org.uk
  • Stockton   
    Email:  Refugeesupportnortheast@redcross.org.uk
    Call: 01642 607230
  • Stoke 
    Email: RSWestMids@redcross.org.uk 
    Call: 01217665444    
  • Sunderland 
    Email:  Refugeesupportnortheast@redcross.org.uk
  • Sussex
    Email: RSIFTKentandSussex@redcross.org.uk
    Call: 01622 625 112 
  • Swansea
    Email: refugeesupportwales@redcross.org.uk
    Call: 01633 245759
  • Thames Valley and some parts of Surrey
    Email: tvrefugeesupport@redcross.org.uk 
    Call: 0300 333 5393
  • Wakefield
    Email: RefugeeSupportWY@redcross.org.uk
    Call: 0113 2015267
  • West Sussex
    Email: PortsmouthReferrals@redcross.org.uk 
  • Wiltshire
    Email: refugeeservicebristol@redcross.org.uk
    Call: 01179415040

Emergency phone numbers

In an emergency please call 999. Or, for urgent help outside working hours call the Migrant Help free asylum helpline: 0808 8010 503.