accessibility & help

Transport support

The British Red Cross offers transport support for medical appointments and essential daily needs. We can help you regain your independence and give you a valuable lifeline to the things and the people that matter. 

How do we help people?

We can offer you a driver with a vehicle providing door-to-door support. Besides transport, we can also provide an escort who, if necessary, will stay with you throughout your journey.  The service aims to:

  • improve your independence
  • offer a trained volunteer escort, if required
  • enable you to keep appointments safely and efficiently
  • provide freedom of travel for people with mobility problems.

We normally ask for a contribution to our costs, based on mileage used, but no-one will be refused a service because they cannot pay.

What skills and training do our volunteers have?

Transport service© InfoOur volunteers are fully trained to help people who have difficulty travelling and those using our specially adapted vehicles will have successfully completed accredited driver training.

How do I get in touch?

If you would like more information, or to book your transport please contact your local Red Cross branch office.

Could I volunteer for this service?

Without volunteers, we would never be able to give people the help they need in a crisis. Because we offer so many services across the UK, we depend on people who generously give up their time to help others. Whether you have a little or a lot of time to spare, you could become a transport support volunteer.

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