Volunteer in our charity shops, online shops and warehouse
From sorting donations and creating displays to researching hidden gems and shipping items to their new homes, there are lots of ways you can make a difference volunteering in retail.
Why volunteer in retail?
Found on high streets up and down the country, our charity shops are great places to learn new skills and meet wonderful people.
As a charity shop volunteer, there’s lots to get involved with – from serving customers on the shop floor to learning about all the amazing things that get donated, there’s something for everyone.
Volunteering from home or working in-store with our e-commerce team, you could also help us with researching, photographing and shipping items to their new owners.
Or join our warehouse team in Cheshire and help to sort and distribute items donated to us by the public or our high street partners.
However you want to help, sign up to volunteer with us today.
How you can help
Our volunteering retail roles are varied and there are plenty of ways to lend a hand, no matter your interests.
Charity shop Volunteer
From helping customers and creating exciting window displays, to researching and pricing books and sorting puzzles, we have lots of different roles available in our charity shops.
Volunteering at a charity shop near you is a great way to meet new people, build your confidence and gain experience in customer service.
Warehouse Volunteer
Based at our warehouse in Winsford, our volunteers help to sort and pack donations and ship them out to our shops.
e-Commerce Volunteer
In our charity shops across the country, at home and from our office in Winsford, our online shopping team plays a vital role.
Use your eye for detail and passion for great finds to research, list and sell items to support us.
Who can apply?
You’ll get all the training you need to succeed, no matter which retail role suits you best, but we’re also looking for someone who is:
- Ready to learn - no previous experience needed, just a desire to help.
- Enthusiastic - a team player willing to get involved.
- Friendly - a great communicator with good people skills.
- Trustworthy - a professional and reliable member of the team.
Specific requirements and duties may vary depending on your role and location.
Benefits of volunteering
Volunteering in retail with the British Red Cross, you will:
- meet new people and be part of a dynamic and inclusive team
- use your existing skills or gain new experience in a retail environment
- build your self confidence in varied roles
- get training provided and reasonable pre-agreed travel expenses
- be part of the world's largest humanitarian organisation and truly make a difference.
Interested in this role?
Find out what retail volunteer roles are available in your area and apply today.
"My favourite thing about volunteering is the people.
Everyone at the shop is lovely and really helpful. They thank you for your help and for all the good things you've done on the job."
- Matt, Retail Volunteer - read his story
Do you have a question about this page or want to give us feedback? Visit our Contact us page.