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Technology and digital careers

Using digital technology and innovative approaches to enhance how we help those in crisis.

The technology directorate develops and delivers information and digital services to help us improve the support we give to people in crisis. Our talented digital team manages an estate that includes 25 websites, four apps and one Alexa Skill.

Our technology teams aim to bring about and embed positive change across our large and varied organisation. 

A charity career is like no other and comes with a sense of fulfilment that you are truly making a difference to people’s lives. If you are passionate about how information technology shapes and strengthens the charity sector, and want to work for an employer who wants to bring out the best in you, take a look at our latest technology job vacancies.

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See what our staff say

What you get in return

Olena, 26-year-old mother of one, wearing a traditional embroidered blouse sits at a desk, focused on her laptop with a Red Cross emblem, surrounded by paperwork and office supplies.

See what our staff say

Jess Edwards, Digital Product Owner

What's your favourite thing about working here?

My favourite thing about working at the British Red Cross is the common motivation we all have to make things better. I often work with people who have a completely different skillset to me, so it's great to know that our underlying reason for being here is the same. It makes working here really fulfilling; you know that everyone is working towards that common goal of making a difference in whatever way we can.

What's a typical day like?

The day usually starts with a stand-up, which is a great way to ease into the day, catch up with the team and remind yourself of your priorities for the day. I could then be in a UX or discovery workshop for a new product or feature, or working with developers to understand how we're going to tackle a development problem. I may be attending sprint planning, a backlog refinement session or a retrospective. Or as a team, we may have a session to work on how we can improve our internal processes. Then there's the Digital team initiative 'focus time', which allows us to really get stuck into a task without the distraction of meetings, whether that be focusing the product backlog, delving into user insights and feedback or Google Analytics, or spending time learning new skills.

In short, no one day is the same!

What's your team like?

It's an exciting time for the Digital team, as we are evolving our ways of working to be more agile and being advocates for this in the wider organisation too. This is only possible because the individuals in the team are really motivated to do so; we hold ourselves to high standards and are determined to keep improving and learning.

Being in the Digital team means we are in a great position to work on products and projects with a variety of other teams who provide the front-line services. I love this aspect of being in Digital, as it allows me to understand and help improve how we deliver the services we offer as an organisation.

We're a team that loves to socialise outside of work. There are the cake, boardgame and Friday lunchtime clubs, and we are often found at the pub after work!

See what it's like to work in...

  • Attendees participating in training on how to operate an automated external defibrillator.

    Education and training

    Our education and training teams teach first aid skills to thousands of people each year.

  • British Red Cross volunteers Tosin and Harriet shake two red collection buckets while smiling.

    Fundraising

    Our fundraising team raises money to help people in the UK and overseas.

Why choose a charity job with British Red Cross: what you'll get in return

As well as a rewarding career with a global charity, one of our charity jobs comes with access to a wide range of enhanced benefits designed to support your wellbeing, development and work/life balance:

  • Flexible working that works for you: We know that life doesn't always fit around a traditional working pattern. That's why we offer a range of flexible working options, including remote and hybrid working, flexitime, compressed hours and job sharing. We're committed to helping our people achieve a healthy work/life balance, giving you greater flexibility to balance your work, family, wellbeing and personal commitments.
  • 36 days annual leave (including bank holidays) plus the option to buy extra leave: We recognise that you work hard and want you to have much-needed time off to recharge. Our Additional Purchase Leave scheme gives you the opportunity to purchase extra annual leave.
  • Training and development opportunities: We want you to be the best you can be. We offer a comprehensive package of learning and development opportunities, including courses, apprenticeships, internships, internal mobility opportunities and funding for external learning to help you grow your career.
  • Recognition Platform: We believe great work deserves to be celebrated. Our ‘Thank You’ Recognition Platform helps us celebrate the incredible work our people do, giving managers the opportunity to reward great performance, teamwork and dedication with retail vouchers as a tangible thank you for making a difference.
  • Health and wellbeing support: As an organisation built on kindness and helping others, we're committed to supporting the wellbeing of our people. We offer a range of support services, including our Employee Assistance Programme provided by CiC, Peer Supporters and free access to the Headspace app.
  • Pension scheme: Benefit from an up to 6% contributory pension, helping you to feel secure in the knowledge that you can look forward to a comfortable and happy retirement.
  • Discounts and rewards: Save money on the things you use every day with access to our discounts platforms, including Reward Gateway, Blue Light Card, Tickets for Good and more. From groceries and shopping to holidays, entertainment, restaurants and days out.
  • Free Will Writing Service: Helping you plan for the future with access to a free will writing service.
  • Death in Service benefit: A tax-free lump sum paid to your chosen beneficiary in the event of your death, helping to provide financial security and peace of mind for your loved ones.
  • Cycle2Work Scheme: Lease a bicycle through the scheme and save money while supporting a healthier and more sustainable way to travel.
  • Season Ticket Loan: We'll provide an interest-free loan to help spread the cost of your commute to work.
  • Maternity, paternity, adoption, shared parental and carers leave: We offer enhanced family-friendly benefits to support you through life's important moments. After at least 52 weeks of continuous service, staff are entitled to enhanced maternity, adoption and shared parental pay. Parents are also entitled to unpaid parental leave and carers may take up to five days of paid leave annually. Full details are available in our family-friendly policies.

 You can read our family friendly policies.

Conduct

The British Red Cross does not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place which all staff and volunteers are bound by.

We are fully committed to promoting an environment in which all staff, volunteers and those we seek to help feel empowered to report any misconduct.

Working in charity jobs at British Red Cross means following our code of conduct and complaints procedures.

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