accessibility & help
We help to restore contact between families separated by armed conflict, disaster or migration by using the global Red Cross and Red Crescent network.
If you have lost touch with relatives following Typhoon Haiyan in the Philippines, we may be able to help you contact them.
find out how we can help
Read more about how our tracing services work and the kinds of cases we can help with, as well as our message service, which provides a way for families affected by war or disaster to keep in contact and share news.
Read more on the service
If you want us to trace a family member, you can read about how we work in more detail.
How we work
Find out how we're marking International Day of the Disappeared (30 August).
More on Day of the Disappeared
If we can't help, we can point you to other organisations, in the UK and overseas, that may be able to.
For more than 100 years, the Red Cross has helped people find those they have lost because of conflict or disaster. Read their stories.
After fleeing Kenya, Amuun lost contact with her mother and thought she’d died – until we put them back in touch.
Read Amuun’s story
© British Red Cross 2014
All images © British Red Cross 2014
unless otherwise stated
British Red Cross, UK Office, 44 Moorfields, London EC2Y 9AL Phone: 0844 871 11 11. Fax: 020 7562 2000.
The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738)
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