accessibility & help

Finding missing family members

We help to restore contact between families separated by armed conflict, disaster or migration by using the global Red Cross and Red Crescent network.

About international family tracing

Women embracing after being reunited

Read more about how our tracing services work and the kinds of cases we can help with, as well as our message service, which provides a way for families affected by war or disaster to keep in contact and share news.

Read more on the service >

Finding family members following Typhoon Haiyan in the Philippines

People gather on a road amongst destruction caused by Typhoon Haiyan

If you have lost touch with relatives following Typhoon Haiyan in the Philippines, we may be able to help you contact them.

find out how we can help >

How we will work on your case

Volunteer explaining services to a woman

If you want us to trace a family member, you can read about how we work in more detail.

How we work >

International Day of the Disappeared

Day of the Disappeared postcard 2013

Find out how we're marking International Day of the Disappeared (30 August).

More on Day of the Disappeared >

If we can't help, we can point you to other organisations, in the UK and overseas, that may be able to.

For more than 100 years, the Red Cross has helped people find those they have lost because of conflict or disaster. Read their stories.

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Amuun’s story: overjoyed to find my mother alive

Amuun Mohamoud and her children

After fleeing Kenya, Amuun lost contact with her mother and thought she’d died – until we put them back in touch.

Read Amuun’s story >