accessibility & help

Finding missing family members

We help to restore contact between families separated by armed conflict, disaster or migration by using the global Red Cross and Red Crescent network.

Women embracing after being reunited

International family tracing

If families get separated after conflict, disaster or migration, we trace missing relatives and put them back in touch – wherever they are.

Women on the phone

Help find my missing family after the earthquake in Ecuador

Are you worried about friends or family after the earthquake in Ecuador on 16 April? Our Restoring Family Links service might be able to help.

Volunteer explaining services to a woman

How we will work on your case

If you want us to trace a family member, you can read about what information we need and how we will work on your case.


International Day of the Disappeared

International Day of the Disappeared is on 30 August, every year - when we recognise the numbers of people still missing through conflict, disaster and migration.

Mother and daughter hold each other and cry after being reunited

Other organisations that may be able to help trace relatives

If we can't help, we can point you to other organisations, in the UK and overseas, that may be able to.


Find your nearest...

  • Health & support services 

Finding families in Europe

Two sisters embracing after being reunited

Our 'Trace the Face' website and service helps you look for loved ones in Europe in an active way.

Find out how we can help you >