accessibility & help
When families are separated by conflict, disaster or migration, we work through a global network to put them back in touch - wherever they are.
If you have lost touch with relatives as a result of the Mali conflict, we may be able to help you contact them.
Read how we can help >
Read more about how our tracing services work and the kinds of cases we can help with, as well as our message service, which provides a way for families affected by war or disaster to keep in contact and share news.
Read more on the service >
If you want us to trace a family member, you can read about how we work in more detail.
How we work >
Find out how we're marking International Day of the Disappeared (30 August).
More on Day of the Disappeared >
If we can't help, we can point you to other organisations, in the UK and overseas, that may be able to.
For more than 100 years, the Red Cross has helped people find those they have lost because of conflict or disaster. Read their stories.
After fleeing Kenya, Amuun lost contact with her mother and thought she’d died – until we put them back in touch.
Read Amuun’s story >
