accessibility & help

Finding missing family members

We help to restore contact between families separated by armed conflict, disaster or migration by using the global Red Cross and Red Crescent network.

About international family tracing

Women embracing after being reunited

Read more about how our tracing services work and the kinds of cases we can help with, as well as our message service, which provides a way for families affected by war or disaster to keep in contact and share news.

Read more on the service >

Finding family in Gaza or elsewhere in the Occupied Palestinian Territories or Israel

People standing in rubble in Gaza

If you have lost contact with family members in the Occupied Palestinian Territories or Israel, we may be able to help you.

Find out more >

Finding missing family in Iraq

Displaced people on the streets

Violence in Iraq has caused 800,000 people to flee their homes. If you have lost contact with family members in Iraq, we may be able to help.

Find out more >

How we will work on your case

Volunteer explaining services to a woman

If you want us to trace a family member, you can read about how we work in more detail.

How we work >

International Day of the Disappeared

Day of the Disappeared postcard 2013

Find out how we're marking International Day of the Disappeared (30 August).

More on Day of the Disappeared >

If we can't help, we can point you to other organisations, in the UK and overseas, that may be able to.

For more than 100 years, the Red Cross has helped people find those they have lost because of conflict or disaster. Read their stories.

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Creative writing competition 2014

Enter this year's competition with a story or poem on the theme of 'searching' - and help mark Day of the Disappeared.

Find out more >

Amuun’s story: overjoyed to find my mother alive

Amuun Mohamoud and her children

After fleeing Kenya, Amuun lost contact with her mother and thought she’d died – until we put them back in touch.

Read Amuun’s story >