Skip to main content
British Red Cross homepage

Keeping in touch

It is only by keeping in touch with our supporters that we can achieve what we do, whether during emergencies or day to day. We try to do this in a number of ways, by sending letters of appeal, e-mailing and sending texts when a crisis unfolds, or calling to raise awareness of the importance of regular gifts. To help us communicate with you in a way that suits you, please complete the sections below, indicating your preferences. Please be aware that if you opt out of all communications, we will not be able to let you know how your gifts are helping or get in touch with you during an emergency.


Your details

If you want to remove multiple people at your address, please enter each person separately, or send your request to supportercare@redcross.org.uk

example@example.com

The information we are asking you to confirm will help us to identify your record on our fundraising database. We cannot do this unless the information you give is correct.

We will not use the information you give on this form for direct marketing unless you ask us to, by selecting one of the options below.


Your address

If your current address is different from the one we have mailed you on, please e-mail Supportercare@redcross.org.uk with your change of address and preferences.

Enter address details.

Address

How we can contact you

Your support can make a life-changing difference to people in crisis. If you select "Yes" below, we'll keep in touch about the work of British Red Cross, and how you can help and donate in other ways. You can unsubscribe at any time.

If you no longer wish to hear from the British Red Cross by any means, please tick below

Please note

If you are already on our database, it may take up to 28 days for this suppression to be fully effective as we plan our communications in advance, which means there is a chance that your details have already been selected to receive a communication from us. You may also continue to receive unaddressed mail, known as door drops which you can opt out of by contacting the Royal Mail at optout@royalmail.com

If you have any further queries, wish to register a complaint or want to opt back in to hearing from us, then please contact supportercare@redcross.org.uk

Your privacy

The British Red Cross is committed to privacy and will use personal data for the purpose it was collected or other legitimate purposes we tell you about: for example, to provide goods, services or information you have requested or to administer donations or services we provide. We may also analyse data we collect to better understand the people who support us or those who use or deliver our services. Sometimes this means us combining that data with information from reliable public sources. Our research allows us to tailor communications and services in a more focused and cost effective way, as well as better meeting your needs and the needs of others like you. However, we will never do this in a way that intrudes on personal privacy and will not use your data for a purpose that conflicts with previously expressed privacy preferences. For full details about how we use personal data, our legal basis for doing so and your privacy rights, please see our Privacy Notice online.

Do you have a question about this page or want to give us feedback? Visit our Contact Us page.