Donating items to our charity shops

Find out how to donate items and what kind of things you can donate.

Shop woman holding cardboard box of items to donate

Shop reopening notice

Some of our shops are closed because of lockdown and other Coronavirus restrictions.  You can check here whether your nearest shop is open yet.

Please note that while some shops will remain closed for a little while longer, our online shop is still open  please visit!

Donating to your local shop

If you have donations to drop off, thank you! We’re currently receiving a volume of donations at the moment and would encourage you to call your local shop before you visit. 

Once you arrive at your local shop, look out for our new Donation Stations for “contactless” donations. These are areas of the shop (usually a changing room) where you can pop your donation – no need to wait at the till, meaning you have more time to shop!

Gift Aid

When you donate your bags of clothes, books, toys or other items, you can add to their value. Simply allow us to claim Gift Aid on the money we make when we sell them.

To let us claim Gift Aid, pick up a British Red Cross Give and Gain loyalty card in store.

If you’re already one of our Gift Aid donors, please print some labels to attach to your donation, ready to drop off at your local shop. You can find your donor ID on your Give and Gain card.

If your local shop is closed

If the shop is closed, please don’t leave donations outside the shop. Your valuable donations left outside might be stolen, become unhygienic or be ruined by bad weather. Thank you.

What you can donate to charity

Our charity shops sell a huge range of stock and we are always looking for:

  • clothes, shoes and boots
  • handbags, jewellery and belts 
  • cookware, tableware and household goods
  • books, DVDs, CDs and vinyl 
  • new, boxed electrical items, cameras and multimedia devices.

Make sure all your donations are clean and usable. Your donations should also be worth buying – if you wouldn’t buy it then we probably won’t be able to sell it.

The better the quality of your items, the more money we can raise from their sale.

However, we also welcome any old clothes or textiles that are no longer usable. We can raise money through textiles recycling.

Donations we can’t accept

See the full list of items we can't accept.

We cannot sell anything that is:

  • illegal
  • unsafe
  • unhygienic
  • unhealthy
  • unsaleable.

We also don’t sell things that might harm people or conflict with the values of the British Red Cross. This means we are unable to accept items such as:

  • medication
  • tobacco
  • nightwear and furnishings that don’t have safety labels
  • weapons.

We have to pay to dispose of items that we can’t sell, so please do not donate items that we can’t accept.

Contact your local shop if you have any questions about donating items.

How your donations help

Our shops sell your donations to raise money to help people. You could help fund wheelchair loans, aid packages and more.

Each bag that you donate to us could be worth £20 of vital funds that can help people in your neighbourhood.

The British Red Cross helps people whoever and wherever they are. We are part of a global voluntary movement. We help people affected by conflicts, natural disasters and individual emergencies in the UK and around the world.

Find out more about how your donations help people in crisis.