Donating items to our charity shops

Find out how to donate items and what kind of things you can donate.

Shop woman holding cardboard box of items to donate

An update about our shops

Due to Covid-19 restrictions, some or all of our shops may have to close temporarily. You can find out if your local shop is open here.

Please note that we're always open online. Browse our range of preloved items on our ASOS marketplace boutique and eBay shop, or shop for gifts, greetings cards, and more on our online gift shop

Donating to your local shop

Right now, many of our shops are closed and cannot accept donations directly. Please don’t leave donations outside closed shops. When left outside, your valuable donations may be stolen, can be ruined by bad weather, or can pose a fire hazard risk.

Donate by post

The good news is that you can now send us your pre-loved clothing items by post for free!  Simply order a free donation bag from our gift store, fill it with clothes you no longer need, and drop it off at your local Collect+ shop.

Find out more about donating by post

Donate via ReGain and earn rewards

We've teamed up with ReGain to offer you another way to donate your preloved items to the British Red Cross. And you'll receive discount vouchers for high street retailers in the process!

Once you've decluttered your wardrobe, pack up your donations and take them to one of over 25,000 drop-off points across the UK. Find your local drop-off point via the ReGain app and print off a shipping label to attach to your donations.

Your donations are then sent to a British Red Cross shop and sold to raise vital funds that support people in crisis.

Download the ReGain app for free and check out what discount vouchers you could earn.

Gift Aid

When you donate your bags of clothes, books, toys or other items, you can add to their value. Simply allow us to claim Gift Aid on the money we make when we sell them.

To let us claim Gift Aid, pick up a British Red Cross Give and Gain loyalty card in store.

If you’re already one of our Gift Aid donors, please print some labels to attach to your donation, ready to drop off at your local shop. You can find your donor ID on your Give and Gain card.

What you can donate to charity

Our charity shops sell a huge range of stock and we are always looking for:

  • clothes, shoes and boots
  • handbags, jewellery and belts 
  • cookware, tableware and household goods
  • books, DVDs, CDs and vinyl 
  • new, boxed electrical items, cameras and multimedia devices.

Make sure all your donations are clean and usable. Your donations should also be worth buying – if you wouldn’t buy it then we probably won’t be able to sell it.

The better the quality of your items, the more money we can raise from their sale.

However, we also welcome any old clothes or textiles that are no longer usable. We can raise money through textiles recycling.

Donations we can’t accept

See the full list of items we can't accept.

We cannot sell anything that is:

  • illegal
  • unsafe
  • unhygienic
  • unhealthy
  • unsaleable.

We also don’t sell things that might harm people or conflict with the values of the British Red Cross. This means we are unable to accept items such as:

  • medication
  • tobacco
  • nightwear and furnishings that don’t have safety labels
  • weapons.

We have to pay to dispose of items that we can’t sell, so please do not donate items that we can’t accept.

Contact your local shop if you have any questions about donating items.

How your donations help

Our shops sell your donations to raise money to help people. You could help fund wheelchair loans, aid packages and more.

Each bag that you donate to us could be worth £20 of vital funds that can help people in your neighbourhood.

The British Red Cross helps people whoever and wherever they are. We are part of a global voluntary movement. We help people affected by conflicts, natural disasters and individual emergencies in the UK and around the world.

Find out more about how your donations help people in crisis.