Creating a safe, inclusive and supportive learning environment

A guide to supporting your students as they discuss sensitive or challenging content.

safe learning environment
Teacher briefing
PSHE, Citizenship
Conflict, Disasters and emergencies, First aid and the bystander effect, Humanitarianism and the Red Cross, Newsthink

When exploring the topics and concepts in the British Red Cross teaching resources with children and young people, use this guidance and activity document to create a safe, inclusive and supportive learning environment.

This guidance introduces essential advice on:

  • how to manage sensitive or challenging content
  • answering questions safely and appropriately
  • creating opportunities for open discussion
  • using distancing and constructive feedback techniques
  • creating a group agreement with pupils.


Resource overview

  1. Guidance: Managing sensitive or challenging content
    How to consider learners’ backgrounds and experience and provide signposting for support or guidance.
  2. Guidance: Answering questions safely and appropriately; creating opportunities for open discussion
    Tips on how to manage complex or challenging questions.
  3. Guidance: Using distancing techniques as part of some learning activities
    Support pupils to consciously distance themselves from the learning before and after stepping into character for role-plays.
  4. Activity: Feedback technique: two stars and a wish
    A suggested structure for learners to provide feedback on each other’s role-plays and presentations.
  5. Activity: Creating a group agreement
    A class activity to develop ground rules that create the basis of a safe learning environment to support more open discussion.